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First Nations University of Canada
Consultant – Indigenous Customer Care (Relationship Manager) SaskPowerFirst Nations University of Canada • Saskatoon, Canada
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Consultant – Indigenous Customer Care (Relationship Manager) SaskPower

Consultant – Indigenous Customer Care (Relationship Manager) SaskPower

First Nations University of Canada • Saskatoon, Canada
15 days ago
Job type
  • Full-time
  • Permanent
Job description
Date Posted:Jun 15, 2026Location:MULTIPLE, SK, CAJob Type:Permanent – Full TimeApply no later than 06/26/2026 to be considered for this opportunity.JOB SUMMARY: The Consultant is accountable to provide leadership and strategic consultation and support to a broad range of multiple functional areas. As a member of SaskPower’s management team, this position is responsible to research, develop, recommend and implement strategic and operational programs, policies and procedures regarding SaskPower’s organizational structure, operations and managerial methods; ensuring alignment with both departmental and corporate goals and objectives.This role entails extensive travel.KEY ACCOUNTABILITIES:Provide strategic and confidential consultation and advice on a broad range of multiple functions, while providing creative solutions to the organization related to the management and day-to-day operations of the organization.Lead and participate in projects identifying current and future business needs, industry best practices, opportunities and challenges of the organization or department(s); providing recommendations and executing operational improvements to methods, systems and procedures that impact SaskPower’s operations and people.Lead and participate in cross-functional work teams, strategic planning initiatives, workshops and meetings in order to develop innovative and practical business solutions.Develop, organize and deliver presentations, reports and briefings for internal and external audiences.Drive and facilitate change, including making change happen throughout the organization through the implementation of strategic projects or initiatives.Develop and maintain strategic networks and business relationships both internal and external to SaskPower in order to foster a positive and productive work environment.Provide leadership and direction to project teams, corporate programs and/or assigned staff as required.Other related duties as assigned.KNOWLEDGE / SKILLS / ABILITIES:Degree in Business, Marketing, Communication, Social Sciences or other related equivalent AND/OR; Certificate in Indigenous Engagement or other related equivalent AND/OR;Five (5) years of experience in a front-facing customer services function and/or experience working with Indigenous communities.Experience in billing and collections activities would be considered an asset.Team leader and member with the ability to build and maintain strategic relationships both internal and external to SaskPower.Results oriented thinker, with the ability to manage and provide advice regarding complex and confidential issues with sensitivity and professionalism.Ability to impact and influence others while holding people accountable.Excellent oral and written communication skills.Ability to work and manage in a changing environment.Excellent interpersonal, facilitation, project management and decision making skills.Ability to foster a culture focused on safety, innovation and teamwork.Demonstrated skill in SaskPower’s competencies.Must have a continuing record of professional development.A suitable combination of relevant education and experience may also be considered.Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview, abilities test, case study and/or presentation.At SaskPower, we believe in the importance of fostering and maintaining a workforce that’s representative of the communities we serve. We acknowledge and recognize equity groups designated by the Canadian Employment Equity Act.We base our selection process on merit and encourage all diverse groups to participate fully.Learn more at Commitment to a Representative Workforce.#J-18808-Ljbffr
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Consultant – Indigenous Customer Care (Relationship Manager) SaskPower • Saskatoon, Canada

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