Talent.com
H&M
Workforce Management SpecialistH&M • Toronto, Ontario, Canada
No longer accepting applications
Workforce Management Specialist

Workforce Management Specialist

H&M • Toronto, Ontario, Canada
12 days ago
Job type
  • Full-time
Job description
Job Description

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. At H&M, we want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

About the Role

As a Workforce Management Specialist, your main focus will be to ensure optimal workforce planning and scheduling at the Sales Market level while supporting Area and Store management to deliver strong sales performance through optimized scheduling.

This hybrid role reports into our Controlling Manager and is based out of our Toronto Support Office.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

  • Set hourly function plan, including Store Management positions, for every store in line with sales market goals; ensure salary cost budget is considered when planning workplan
  • Oversee the hourly function plan in alignment with Store Management to enable strong store operations, efficiency, and a great staff and customer experience
  • Regularly follow up sales and hours planning in Stores, ensuring alignment between store operations and market-level targets
  • Together with other teams in Controlling, secure strong operational execution by aligning function plan and schedules
  • Support and educate Stores in aligning sales planning and scheduling with the aim to improve efficiency and secure great customer experience
  • Work closely with Area Managers to collect and synthesize input regarding scheduling based on store visit observations, to drive improvement in workforce planning practices

Who You Are:

  • Bachelor's Degree, preferably within Finance, Business Administration or Economics or equivalent experience
  • 1 - 3 years of past retail experience, preferably in retail management
  • 1 - 3 years in a business analyst or finance role
  • Ability to coach and counsel staff and performance management
  • Proficiency in Microsoft Office
  • Proficiency in sales and workforce planning tools and ability to adapt to company specific systems

Why You’ll Love Working at H&M

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
  • You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
  • We are an inclusive company where you’re encouraged to be yourself at work
  • You will have access to a large global talent community, where career growth and aspirations have no limits
  • You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Compensation: Salary $78,400

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

Job Status: Salaried, Exempt


Additional Information

All your information will be kept confidential according to EEO guidelines.

Create a job alert for this search

Workforce Management Specialist • Toronto, Ontario, Canada

Similar jobs

Senior Manager Workforce Management

Questrade Financial GroupToronto, ON, CA
Full-time +1

Questrade Financial Group (QFG).Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally ma... Show more

 • Promoted

Digital Workforce Transformation - UKG Pro Workforce Management Manager

Ernst & Young Advisory Services Sdn BhdToronto, ON, CA
Full-time

Press Tab to Move to Skip to Content Link.Other locations: Primary Location Only.At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive cult... Show more

 • Promoted

Product Management for Digital Platforms

nestoToronto, Ontario, Canada
Full-time

Elevate mortgage technology as a Senior Product Manager specializing in Salesforce and digital platforms.Take charge of product strategy, user adoption, and technology integration in a fast-paced o... Show more

 • Promoted

Fpt Workforce Insights Partner

EquinixToronto, Canada
Full-time

Who are we?Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas ar... Show more

 • Promoted

Dayforce WFM/Payroll Implementation Specialist (Remote)

ProcomToronto, ON, CA
Remote
Temporary

A leading IT consulting firm is seeking a Senior Recruiting Specialist and Team Lead to implement and configure Dayforce for clients.The role involves working remotely to assist with module setups,... Show more

 • Promoted

Field Salesforce Consultant

ManulifeToronto, ON, CA
Full-time

Field Technology Services team supporting our Salesforce Financial Services Cloud offering within advisor practices.This is a client-facing consulting role focused on onsite branch engagements: you... Show more

 • Promoted

Director, Technology Workforce Transformation and Future of Work

ScotiabankToronto, ON, CA
Full-time

Director, Technology Workforce Transformation and Future of Work.Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.The Director, Workforce Transf... Show more

 • Promoted

Director, Transformation And Workforce Strategy

VisaToronto, Canada
Full-time

Job DescriptionVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries a... Show more

 • Promoted

Product Management Specialist

Tata Consultancy ServicesToronto, ON, CA
Full-time

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to c... Show more

 • Promoted

Program Manager, Extended Workforce Solutions, Risk and Compliance

Google Inc.Toronto, Ontario, Canada
Full-time

Program Manager, Extended Workforce Solutions, Risk and Compliance Google Toronto, ON, Canada.Bachelor's degree or equivalent practical experience.CPA/CIA, Audit, Legal or related certification.Exp... Show more

 • Promoted

Workforce Optimization Coordinator - Workforce Optimization - Temporary Full-time 2026-16652 (2[...]

SunnybrookToronto, ON, CA
Full-time

Supports with the development of UKG Pro WFM training plans and strategies.Facilitates the dissemination of this content via multiple different pathways, including: live seminars, virtual presentat... Show more

 • Promoted

Workforce Optimization Coordinator - Workforce Optimization - Temporary Full-time 2026-16652

Sunnybrook Health Sciences CentreToronto, ON, CA
Full-time

Supports with the development of UKG Pro WFM training plans and strategies.Facilitates the dissemination of this content via multiple different pathways, including: live seminars, virtual presentat... Show more

 • Promoted

Remote Salesforce Implementation Specialist

ArsenaultToronto, ON, CA
Remote
Full-time

A leading cloud-based vendor management company is seeking a Product and Implementation Specialist to drive the implementation process for various projects.The successful candidate will lead requir... Show more

 • Promoted

Document Management & Workflow Specialist — Client-Facing

Idealogical GroupMarkham, York Region, CA
Full-time

A leading document management firm in Markham, Ontario, is seeking a Document Management and Workflow Specialist.The role involves designing and implementing solutions for clients and requires expe... Show more

 • Promoted

Workforce Transformation Senior Manager

PwC South AfricaToronto, ON, CA
Full-time

At PwC, our people in Workforce Transformation focus on providing consulting services related to human resources function, talent management, and organizational development.These individuals offer ... Show more

 • Promoted

Salesforce Architect for Asset Management

Connor, Clark & Lunn Financial Group (CC&L)Toronto, ON, CA
Full-time

Join CC&L Financial Group as a Salesforce Architect, focusing on asset management solutions that deliver user-centric outcomes.This hybrid role combines strategic oversight with hands-on solution d... Show more

 • Promoted

Senior Director, Workforce Transformation

Ontario Medical AssociationToronto, ON, CA
Full-time

Drive workforce transformation as a Senior Director.Lead efforts in organizational effectiveness and change management with a focus on modern best practices in a flexible work environment.This key ... Show more

 • Promoted

Workforce Transformation Consulting, Manager - C$112,400 - C$162,400 A Year

PwCToronto, Canada
Full-time

The Workforce Transformation Manager will lead teams in consulting on people and organizational challenges, from strategy through to execution.Responsibilities include client engagement, project ma... Show more

 • Promoted

Senior Manager, Workforce Management and Optimization

AvisoToronto
Full-time

Senior Manager, Workforce Management and Optimization.At Aviso, we are dedicated to improving the financial well‑being of Canadians.As a leading wealth‑management organization, we are committed to ... Show more

 • Promoted

Business Innovation Manager

Toyota Credit Canada Inc.Markham, ON, Canada
Full-time +1

About Toyota Financial Services.Toyota Financial Services (TFS) provides retail, leasing and dealer financing services to Toyota and Lexus dealerships and customers across Canada.TFS is a member of... Show more