Talent.com
Bison Transport
Driver Services AdministratorBison Transport • Langley, BC
No longer accepting applications
Driver Services Administrator

Driver Services Administrator

Bison Transport • Langley, BC
30+ days ago
Job type
  • Full-time
Job description

As a Driver Services Administrator, you will be the first point of contact at our Langley Terminal, delivering a high level of service to Drivers and Owner-Operators. You will manage inquiries, provide administrative support for the Driver Services department and Langley terminal, and contribute to special projects in a fast-paced environment.

Who we're looking for:

  • Positive and driven team player with a strong sense of urgency and accountability for results.
  • Proven success in a fast-paced administrative environment with strong multitasking skills.
  • Passion for delivering exceptional driver/customer service.
  • Extremely organized with a proactive, take-charge mindset.
  • High attention to detail, including experience handling sensitive or legal documents.
  • Excellent communication and relationship-building skills; collaborative and approachable.
  • Proactive, solutions-oriented mindset with sound decision-making and initiative.
  • Experience or interest in marketing and social media, with the ability to support engagement, content, or brand initiatives.

Specific Responsibilities include:

  • Act as the first point of contact for our Drivers and Owner-Operators, delivering a high level of services in every interaction.
  • Welcome applicant Walk-in traffic and other guests to the terminal.
  • Support Driver applicants through their pre-onboarding steps including Road Test and signing of required paperwork
  • Maintain accurate and current driver files by uploading cards, tests, certifications, driver documents, etc. in Driver’s personnel record.
  • Create Pay Scales, Conditions of Employment, Owner-Operator Contracts, and unpaid leave letters.
  • Provide administrative support and documentation to drivers (e.g., passport applications, Driver’s Licenses, work permits).
  • Issue property to Drivers and ensuring all relevant personnel information is current and up to date.
  • Use professional, courteous telephone and personal communication, the Driver Services Administrator is responsible for providing exceptional customer service handling high volume of emails and calls.
  • Manage the incoming and outgoing mail and courier shipments for the Langley terminal.
  • Ensure all Drivers and Owner-Operators have access to mailboxes or alternative communication methods.
  • Present to Drivers in orientation class on topics such as Benefits and HR related policies.
  • Support key administrative tasks to keep the Langley terminal running smoothly
  • Play a key role in the coordination of onsite events/celebrations
  • Engage in other projects and responsibilities as necessary and as assigned.

Our Ideal Candidate will possess:

  • 3-4 years of administrative experience in a fast-paced office environment.
  • Minimum 2 years in a customer service or service-driven role.
  • Strong organizational and multi-tasking abilities.
  • Excellent communication and interpersonal skills.
  • High attention detail and accuracy.
  • Strong problem-solving skills and ability to prioritize.
  • Proficient in Microsoft Office (Outlook, Excel, Word).
  • Ability to thrive in a high-volume, fast-paced environment.
  • Diploma in Business Administration or a related field is an asset.
  • Experience in the transportation industry is an asset.
  • Experience supporting events, engagement, or social media initiatives is an asset.
  • Must have reliable transportation to commute to the Langley terminal

This job is classified under NOC Code: 14102.

Why Bison:
• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:
• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Create a job alert for this search

Driver Services Administrator • Langley, BC

Similar jobs

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

ApexFocusGroupMaple Ridge
CA$850.00 weekly
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Digital Marketing Administrator

The Supply Post NewspaperCity of Langley, Metro Vancouver Regional District, CA
Full-time

Canadian owned and operated media company is looking for a Digital Marketing Administrator.This is a hands-on position where you will manage digital marketing campaigns, maintain website content, c... Show more

 • Promoted

RNN Food Supply Ltd is looking for a F/T Food Services Manager

RNN Food Supply LtdCoquitlam, Metro Vancouver Regional District, CA
Full-time +1

Volunteer Experience · Work Experience · Work & Career.RNN Food Supply Ltd is looking for a F/T Food Services Manager.Terms of employment: Full-time, Permanent.Working Hours: 30~40 hours/week.Plan,... Show more

 • Promoted

Class 1 Freight Driver in Vancouver

Canada Cartage GroupPort Coquitlam, Metro Vancouver Regional District, CA
Full-time

Become a key player in our transportation operations as a Class 1 Freight Driver in Vancouver.Provide outstanding customer service while safely transporting freight across local routes.We are on th... Show more

 • Promoted

HR Administrator

Pitt Meadows PlumbingMaple Ridge, Metro Vancouver Regional District, Canada
Full-time

Pitt Meadows Plumbing and Mechanical Systems has been a leader in the industry for over 40 years.We specialize in prefabrication and the installation of large-scale residential, commercial, institu... Show more

 • Promoted

Efficient Server Assistant Needed

Cactus Club CafeCity of Langley, Metro Vancouver Regional District, CA
Full-time

Join our team as a Server Assistant, where guest experience and safety come first.You'll ensure the dining environment remains clean and organized while facilitating smooth table turns.We seek a mo... Show more

 • Promoted

Independent Contractor - Shopper and Delivery Driver

Instacart Shopperslangley, BC, CA
Part-time

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists

ApexFocusGroupMaple Ridge, British Columbia, CA
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Service Team Coordinator — High-Performance Windows

Cascadia Windows Ltd.City of Langley, Metro Vancouver Regional District, CA
Full-time

An innovative window and door manufacturer in Metro Vancouver is seeking a Service Team Coordinator.The role focuses on managing service operations, including scheduling, customer support, and docu... Show more

 • Promoted

Delivery Driver/Warehouse

PGW New BrandingPort Coquitlam, Metro Vancouver Regional District, CA
Full-time

As a part of our growth, PGW Auto Glass, a leader in the Auto Glass industry with over 100 years experience, is looking for a dedicated and passionate Warehouse/Delivery Driver.PGW has over 100 war... Show more

 • Promoted

Casual Companion (Must Drive)

ComForCareCity of Langley, Metro Vancouver Regional District, CA
Full-time

Looking for individuals to join our home care family.At ComForCare Home Care, we value our employees like family.We celebrate success and have fun.Our focus is to help our clients and employees liv... Show more

 • Promoted

Class 1 - Company Driver - Fastfrate Group (Vancouver)

Challenger Motor Freight Inc.Port Coquitlam, BC, Canada
CA$29.00 hourly
Full-time +1

Fastfrate Group is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace.We welcome applications from women, visible minorities, Indigenous peoples, per... Show more

Independent Delivery Driver Opportunity

AmazonPitt Meadows, Metro Vancouver Regional District, CA
Full-time +1

Take on the role of an Independent Delivery Driver with Run-It Logistics LTD and earn a competitive wage of $24.Benefit from flexible hours while using a supplied vehicle.This full-time, permanent ... Show more

 • Promoted

Manager of Support Services Operations

Retirement ConceptsCoquitlam, Metro Vancouver Regional District, Canada
Full-time

Lead the Support Services team at West Coast Seniors Housing Management, focusing on Food, Housekeeping, and Laundry services.Your leadership will ensure high standards and exceptional resident car... Show more

 • Promoted

Admin & Warranty Coordinator

Budget Blinds of New Westminster/SurreyPort Coquitlam, Metro Vancouver Regional District, CA
Full-time

Full-Time | In-Office | Monday–Friday 8am-4pm Guaranteed full time hours No overtime.Budget Blinds is the #1 provider of custom window coverings in North America.Budget Blinds 604 is a family-owned... Show more

 • Promoted

Technical Services Representative

Viessmann Climate SolutionsCity of Langley, Metro Vancouver Regional District, CA
Full-time

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life.Through cutting-edg... Show more

 • Promoted

Arithmetic Private Tutoring Jobs Douglas

SuperprofDouglas, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

In-Home Companion & Driver — Social Support

ComForCare Home Health Care - SurreyCity of Langley, Metro Vancouver Regional District, CA
Full-time

Looking for individuals to join our home care family.At ComForCare Home Care, we value our employees like family.We celebrate success and have fun.Our focus is to help our clients and employees liv... Show more

 • Promoted

Benefits Administrator

Pacific Coast Community Resources IncPort Coquitlam, Metro Vancouver Regional District, Canada
Permanent

The Benefits Administrator plays a pivotal role in the management and administration of the organization's total rewards and immigration compliance programs.This position is responsible for all asp... Show more

 • Promoted

Benefits Administrator

Pacific Coast Community ResourcesPort Coquitlam, Metro Vancouver Regional District, CA
Permanent

The Benefits Administrator plays a pivotal role in the management and administration of the organization’s total rewards and immigration compliance programs.This position is responsible for all asp... Show more