Job Description
| Role: AWS Production Support Engineer Location: Toronto Office Hybrid: 2 days in office per week Experience: 7–10 years Skills: Digital – Cloud DevOps & AWS Cloud Platform Support Engineer + Payment Domain Detailed Job Description • Strong production support and debugging skills for AWS-hosted applications and infrastructure. • Perform incident management, troubleshooting, and root cause analysis (RCA). • Strong knowledge of AWS serverless services and observability tools (CloudWatch, logs, alerts). • Handle deployment, change management, and release support. • Ensure high availability, performance, and reliability of applications. • Work with development teams for bug fixes and enhancements. • Experience with AWS CDK, GitHub Actions, TypeScript or Node.js, and Docker/Kubernetes. Key Skills • Hands-on experience with core AWS services and production troubleshooting. • Familiarity with AWS services including Lambda, RDS, Glue, CDK, CI/CD (GitHub Actions), ECS, EC2, Redshift, DynamoDB, Cloud Migration, Cost Optimization, Security, SQS, and SNS. • Understanding of containerized environments (Docker/Kubernetes). • Exposure to CI/CD concepts along with GitHub Actions. Top 3 Required Skills 1. AWS Core Services with Docker/Kubernetes 2. AWS CDK, GitHub Actions 3. TypeScript or Node.js Top 3 Preferred Skills 1. AWS Core Services with Docker/Kubernetes 2. AWS CDK, GitHub Actions 3. TypeScript or Node.js |
Requirements
Sailpoint
AWS Production Support Engineer • Toronto, ON, ca
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