Job Description
About Design at RBCOur goal is to become our industry’s leader in exceptional digital experiences. To get there, we’re putting strategy, research, design principles, and technical innovation at the centre of everything we do. But we need exceptional digital professionals, like you, to bring our process to life.What is the opportunity?We want every point of contact with our RBC clients to feel important to them. That’s where you come in. Design leads shape the products we create through each of our digital products. As people managers, they guide designers on their team to create exceptional experiences. As a leader, you will make decisions to empower your team to make work efficient, effective and enjoyable. You will provide thought leadership in order to stand-up a high-performing product design team, operationalize and organize the team within an Agile framework in a scrum or lean UX model. You will optimize the effectiveness of the design team over time within a collaborative, cross-functional, matrixed enterprise environment. Thriving in a fast paced and dynamic environment, you will oversee multiple projects at a time.What will you do?Product Design Strategy & DeliveryLead multiple teams and squads across a journey and/or within a line of business
Provide product design direction & oversight to ensure craft excellence and consistency aligned to design platform guidelines
Participate in product roadmapping, big room and quarterly planning in alignment with business and product OKRs
Formulate and validate design hypotheses through iterative releases of MVP to align business objectives with customer needs
Align to Agile methodology and promote a test-and-learn approach to build, deliver and refine the right products for the right audiences in the right ways
Represent the Digital Product Design practice at a leadership level within cross-functional product teams and with critical senior and executive-level stakeholders
Work at the front line to position the design practice as a trusted business partner that provides measurable business value
Facilitate demos, presentations, workshops and stakeholdering sessions with all partners, including business, product, technology, risk, legal, etc. around product objectives and priorities
Empower teams to succeed with a shared vision; delegating authority, and removing obstacles that hinder progress
Establish cadence for regular check-ins and empower your team to manage the day to day tasks, checking in often enough to ensure they are on track to deliver value against our business objectives without micro-managing
Provide career, leadership development, coaching and guidance through recurring team and one-on-one check-ins. Manage, mentor, motivate, lead and inspire the team to constantly deliver excellence in performance and in behaviours aligned with the Leadership Model
Build the capability of designers across the Digital Design team by providing open and candid feedback, direction, and coaching
Aid in the sourcing, recruiting, hiring and retaining of high performing talent
BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field with at least 10 years of experience as a designer
A minimum of 3-5 years’ experience leading teams and complex digital projects
Experience working in an Agile delivery framework in a Scrum or Lean UX model
Experience dealing with specific challenges of a matrixed enterprise environment
Project management skills to plan, analyse resources in order to meet delivery requirements
Experience coaching and mentoring team members
MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field
Industry experience with Financial Institutions
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
A world-class training program in financial services
Flexible work/life balance options
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-06-17Application Deadline:
2026-07-01Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Digital Design Lead - Mobile • TORONTO, Ontario, Canada
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