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Shoppers Drug Mart
Merchandising and Customer Service LeadShoppers Drug Mart • Winnipeg, Canada
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Merchandising and Customer Service Lead

Merchandising and Customer Service Lead

Shoppers Drug Mart • Winnipeg, Canada
14 days ago
Job type
  • Full-time
Job description
Become a Merchandising and Customer Service Lead at Shoppers Drug Mart, focusing on team development and customer satisfaction. You will oversee cashiers and ensure effective store operations.

In this pivotal position, your responsibilities will range from staff training to loss prevention oversight and ensuring product displays are effective. You will also engage with customers to resolve inquiries and uphold store policies. Your role is essential in creating a positive shopping atmosphere and ensuring compliance with all operational standards.

Key Responsibilities: • Train and guide cashiers on operational procedures • Monitor cash inventory and loss prevention protocols • Respond to customer inquiries and resolve issues • Organize and maintain product presentation • Ensure cleanliness and safety standards in the store

Requirements: • Effective problem-solving and organizational skills • Experience in customer service settings • Computer proficiency is necessary • Knowledge of product offerings and supply management • Ability to adapt to various customer needs

Lead your team in delivering exceptional customer experiences at Shoppers Drug Mart as a Merchandising and Customer Service Lead. #J-18808-Ljbffr
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Merchandising and Customer Service Lead • Winnipeg, Canada

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