Senior Product Manager - AI

Position Summary

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As a Senior Product Manager in the Bentley Infrastructure Cloud group, you will be part of a dedicated team responsible for providing a next generation Connected Data Environment for global infrastructure engineering projects. Your role is crucial in enhancing the productivity of users of our software through the integration of cutting-edge technology, digital twin capabilities, and improving the overall user experience. You will have a pivotal role in defining the AI strategy and roadmap, defining business cases and monetization schemes for AI solutions. You will actively collaborate within the Bentley Infrastructure Cloud team and with other Bentley product organizations like our Open Applications and platform teams.

Success in this role means driving AI adoption, listening to users’ needs and worries about AI, leading cross-functional teams to develop and deliver innovative features that meet the needs of our users, and making sure their data and IP are safeguarded.

We are seeking someone who has previous experience in managing software products and a demonstrated history of creating and implementing successful strategies. We require someone who is excited by new technologies and is knowledgeable about AI, especially about generative AI, copilots and assistants, LLMs and LLM evaluation (LLMOps), Model Context Protocol (MCP), and agent-to-agent communication in multi-agent workflows. Your role requires finding a balance between strategic planning and agile iteration. You are enthusiastic, have a growth mindset, and are comfortable working with empowered product teams.

Responsibilities:

• Develop strategies and roadmaps to enhance the Bentley Infrastructure Cloud portfolio, focusing on integrating AI functionalities in Bentley’s Cloud solutions.
• Survey existing APIs available in Bentley products, identify opportunities for new APIs and tools, and plan how to instrument them, govern their usage by AI Agents, and monetize them.
• Develop strategies for interactions through the Model Context Protocol between Bentley’s cloud solutions and embedded copilots and with user-developed generative AI solutions.
• Perform internal and external research to understand developer and user needs, along with industry trends, to improve our products and AI strategy.
• Define strategic business outcomes and establish quarterly Objectives and Key Results (OKRs) for aligning development with Bentley's product and technology goals.
• Proactively manage and communicate the OKR and plans with stakeholders, leadership, and senior management transparently.
• Lead discoveries for developing innovative platform capabilities through experimentation to exceed developer and user expectations.
• Work closely with UX designers, developers, and other product team members to execute on the Bentley Infrastructure Cloud strategy.
• Monitor the Bentley Infrastructure Cloud performance using Key Performance Indicators (KPIs) to ensure ongoing enhancement.
• Build and sustain relationships with teams inside and outside the Bentley Infrastructure Cloud group for relevant capability development.

Qualifications:

• A minimum of 8 years of professional experience in B2B software product management. PM experience with AI-enhanced products, including generative AI, is highly desirable.
• Track record of managing cross-functional initiatives with a high level of organizational visibility.
• Extensive knowledge of product management practices.
• Proven ability to build and lead high-performing, empowered teams in dynamic environments.
• Advanced degree in Business, Computer Sciences, or a related field.
• Technical proficiency for effective collaboration with engineering teams and defining product specifications.
• Passion for understanding and meeting the needs of developers and internal customers.
• Comfortable with ambiguity and adept at evolving ideas from conception to successful launch.
• Skill in balancing strategic product vision with hands-on operational management.
• Exceptional communication skills, capable of presenting complex concepts and strategies to a diverse audience.
• A solid understanding of digital twin technologies, AI/ML, and familiarity with Bentley Systems’ product portfolio, products, and the competitive landscape are highly advantageous.

What We Offer:

• A great Team and culture – please see our colleague video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.
• An attractive salary and benefits package.
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.