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Great Canadian Entertainment
Food & Beverage LeadGreat Canadian Entertainment • Richmond, BC, Canada
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Food & Beverage Lead

Food & Beverage Lead

Great Canadian Entertainment • Richmond, BC, Canada
17 days ago
Job type
  • Full-time
Job description

River Rock Casino Resort is currently looking for a Food & Beverage Lead in the Buffet. Under the supervision of the Shift Manager, Food & Beverage, this position is responsible for coordinating day- to-day activities of Food and Beverage Operation(s) or Bar Operations on a shift basis while establishing a safe and welcoming work environment for all team members. Ensures adherence to all policies and procedures. This position may be held by Servers, Bartenders, and Host/Hostesses and is considered to be a progressive line position.

Duties and responsibilities for our next Team Lead include:

  • Monitors outlet(s) operations on a shift basis and reports issues to F & B management
  • Performs a server, bartender or host/hostess role in a lead capacity
  • Completes shift reports at the end of each shift
  • Assists with month end inventories
  • Works on special initiatives as delegated by F & B management
  • Deals directly with guests with regards to feedback opportunities and provide menu feedback to Culinary team
  • Assists with Performance Reviews as necessary
  • Liaises and communicates effectively with all appropriate operational departments
  • Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees)
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Performs other duties as assigned or directed

Successful candidates will demonstrate the following qualifications:

  • Minimum 1 year food and beverage experience with Supervisory experience being an asset
  • Computer literacy in MS Office
  • Experience in POS system
  • Exceptional interpersonal and communications skills
  • Ability to handle multiple tasks at one time
  • The ability to successfully pass a criminal record and credit check through Independent Gambling Control Office (if required)
  • Serving It Right Certification or the ability to achieve a Serving It Right Certification
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
  • A willingness to learn, develop and achieve new skills for personal and professional development
  • A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence
  • Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship

Candidates must be ready and willing to work a flexible schedule, including late nights, weekends and holidays. The hours of work will be based on operational and business needs.

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Food & Beverage Lead • Richmond, BC, Canada

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