Key Account Manager

We are seeking a highly driven Key Account Manager to lead and grow a portfolio of large, strategic accounts within the fashion and apparel space. This role is responsible for building strong client partnerships, driving revenue growth, and executing end-to-end account strategies across retail. We are located in North York, and looking for someone Full Time and in office.

The ideal candidate brings a combination of relationship management, fashion industry expertise, and commercial execution, with experience managing high-volume accounts.

Key Responsibilities
Account Management & Growth

• Own and manage a portfolio of large-scale retailers (e.g., major retailers, marketplaces, or national chains)
• Develop and execute account growth strategies to increase revenues
• Maintain strong relationships with key buyers, merchants, and stakeholders
• Identify new opportunities for programs, product extensions, and seasonal growth initiatives

Sales & Business Development

• Drive sell-in and sell-through performance across all key accounts
• Lead account planning, forecasting, and budgeting processes
• Negotiate pricing, margins, and promotional programs
• Identify and onboard new large accounts aligned with company strategy

Product & Program Execution

• Collaborate with design, sourcing, and development teams to bring new products to market
• Manage timelines from concept to delivery, including approvals, samples, and production

Cross-Functional Leadership

• Work closely with internal teams including Design, Production and Operations
• Coordinate inventory planning, replenishment, and demand forecasting
• Support marketing and promotional initiatives tailored to key accounts

Performance Tracking & Reporting

• Monitor account performance against KPIs (sales, margins, inventory turns)
• Provide regular reporting, forecasts, and strategic insights to senior leadership
• Analyze market trends and customer data to inform decisions

Key Qualifications

• 5+ years of experience in account management, sales, or business development
• Proven success managing and growing a portfolio of medium to large sized retail accounts
• Strong knowledge of the fashion/apparel industry (accessories, basics and licensed goods is a plus)
• Detail-oriented with excellent execution capabilities
• Strategic thinking with a strong commercial mindset
• Ability to manage multiple high-value accounts simultaneously
• Strong communication and stakeholder management skills
• Entrepreneurial approach to growing accounts
• Consistent growth across assigned key accounts
• Strong, long-term partnerships with major clients
• Successful execution of new programs and product launches
• Increased market penetration within core categories

Base salary + performance-based commission/bonus tied to account growth and revenue milestones