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Assistant Store Manager - Luxury JewelleryJRoss Recruiters • British Columbia, VANCOUVER
Assistant Store Manager - Luxury Jewellery

Assistant Store Manager - Luxury Jewellery

JRoss Recruiters • British Columbia, VANCOUVER
30+ days ago
Job type
  • Permanent
Job description

Description

  • Support the Store Director in driving boutique revenue, client experience, and overall store performance
  • Act as a visible leader on the sales floor, supporting the team during peak periods, client appointments, and high-value transactions
  • Coach and develop sales professionals with a strong focus on clienteling, conversion, product knowledge, and service excellence
  • Build and maintain relationships with high-value clients, supporting repeat business, loyalty, and long-term client development
  • Monitor daily sales activity, KPIs, client follow-up, and pipeline development to help achieve boutique targets
  • Lead by example through polished client engagement, strong selling behaviours, and a deep respect for the luxury sales process
  • Support boutique operations including inventory control, visual standards, merchandising execution, opening and closing procedures, and compliance
  • Partner with the Store Director on team development, scheduling, performance conversations, and maintaining a high-accountability culture
  • Assist with recruitment, onboarding, and training to ensure the boutique attracts and retains strong luxury retail talent
  • Represent the brand with professionalism, discretion, and confidence in every client and team interaction

Requirements

  • Proven experience in fine jewellery, luxury watches, or comparable high-ticket retail environments
  • Previous supervisory or Assistant Manager experience in a premium or luxury retail setting
  • Strong understanding of clienteling, relationship-based selling, and long-cycle luxury sales
  • Demonstrated success contributing to sales growth and achieving performance targets
  • Ability to coach and motivate experienced sales professionals in a results-driven environment
  • Highly polished communication and presentation skills
  • Confidence interacting with sophisticated, high-net-worth clientele
  • Strong operational discipline with excellent attention to detail and execution
  • Ability to balance luxury service standards with commercial performance objectives
  • Flexible schedule with the ability to work evenings, weekends, and peak retail periods as required

Corporate Culture

  • Competitive base salary with substantial performance-based bonus opportunity
  • Comprehensive health, dental, and vision benefits
  • Opportunity to work with prestigious luxury brands and exceptional product collections
  • High-visibility leadership opportunity within a flagship boutique environment
  • Collaborative, performance-oriented culture with clear expectations and accountability
  • Ongoing professional development and career growth opportunities within the luxury retail sector
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Assistant Store Manager - Luxury Jewellery • British Columbia, VANCOUVER

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