Manager, BI Solutions Delivery

Company: CGIC
Department: Business Intelligence
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: Bilingualism in English and French is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Business Intelligence team empowers decision making using leading edge science and analytics. We champion a scientific culture through our passion for continuous learning, diversity and innovation.

We strive to deliver a single version of truth, by providing our business partners with access to comprehensive data and valuable insights to help our organization achieve operational excellence.

As a Business Intelligence Manager within the Client Analytics group, you will lead people and projects while contributing to the evolution of our data and analytics capabilities. You will play a key role in the management and governance of Client information assets (AMTB) and act as a leader for the Client data domain within the organization’s Modernization program. You will be responsible for developing your team in alignment with the BI strategic workforce plan, while ensuring the delivery of high-quality analytics solutions that meet business needs on time and within scope and budget.

How you will create impact:

• Develop and manage high-performing teams by recruiting, training, coaching, assessing, motivating, and supporting.
• Provide mentorship and guidance to team members, ensuring the development of strong data, analytics, and information asset management capabilities.
• Own and govern Client-related information assets, ensuring data quality, integrity, and alignment with enterprise governance standards (AMTB accountability).
• Lead the Client Domain within the Modernization program by contributing to the evolution of domain data models and enabling scalable, reusable data products.
• Manage BI projects and operations by setting and communicating goals, measuring progress, addressing issues, and solving problems (including technical problems escalated by your staff).
• Ensure the quality and effectiveness of outcomes by enforcing standards and policies (data quality, accuracy, performance, security, and usability).
• Represent your team in project planning and cross-functional initiatives, collaborating with business, data, and technology partners.
• Translate business needs into actionable objectives for your team and communicate progress, risks, and outcomes to stakeholders.

To join our team:

• You have proven experience (5+ years) in Business Intelligence, data, or analytics environments.
• You have a least 2 years of experience in management.
• You have a bachelor's or advanced degree in Computer Science, Data Science, Analytics, or a related field.
• You have strong leadership skills with a track record of managing and developing high-performing teams.
• You have experience working with data governance, data modeling, or information asset management concepts (, AMTB, data domains).
• You have experience with modern data platforms and tools (, SQL, Power BI, cloud data platforms such as Databricks or Fabric).
• You have strong communication and stakeholder management skills, with the ability to translate complex data concepts into business value.
• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

How you will succeed:

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a strong focus on client data and experience.
• You facilitate change and contribute to the modernization of data and analytics practices across the organization.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.
• You use critical thinking and a strategic mindset to guide decisions and align priorities with business and modernization objectives

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (, health and wellness, dental, disability and life coverage), mental health support and an employee assistance program

Expected salary range $91,058 to $141,000+.

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.