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Securitas Alarm Monitoring RepresentativeSecuritas • Winnipeg, Canada
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Securitas Alarm Monitoring Representative

Securitas Alarm Monitoring Representative

Securitas • Winnipeg, Canada
16 days ago
Job type
  • Full-time
Job description
Join Securitas Canada Limited as an Alarm Monitoring Representative in our Canadian Security Operation Centre. Utilize your skills in customer service and incident management in our 24/7 operations environment.

Securitas is seeking qualified candidates for its alarm monitoring role to support security operations across Canada. In this position, you will handle inbound/outbound calls, assist Security Guards, and monitor alarms and CCTV systems. Additionally, you will document incidents and provide after-hours support, ensuring security personnel's safety in the field.

Key Responsibilities: • Communicate with Branch Management and Security Guards • Manage calls and provide resolutions via escalations • Confirm safety of guards using alerts and monitoring tools • Handle data entry in applications like IMMIX and Outlook • Monitor CCTV for suspicious activities and compile reports

Requirements: • Bilingual (English/French) speaker • Experience in call-center or security preferred • Basic computer skills are an asset • Ability to lift up to 25 pounds occasionally • Available for flexible 24/7 shifts

This role emphasizes customer service, alarm monitoring, and effective communication to ensure security at Securitas. #J-18808-Ljbffr
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Securitas Alarm Monitoring Representative • Winnipeg, Canada

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