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Kleysen Group Ltd
Full-Time Customer Service RepresentativeKleysen Group Ltd • Winnipeg, Canada
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Full-Time Customer Service Representative

Full-Time Customer Service Representative

Kleysen Group Ltd • Winnipeg, Canada
15 days ago
Job type
  • Full-time
Job description
Join the Intermodal Business Unit at Kleysen as a full-time Customer Service Representative in Winnipeg. This role focuses on customer interactions, order management, and service coordination.

In this team-oriented role at Kleysen, you will provide support to customers in a bustling environment. You will work closely with Driver Service Representatives to ensure customer specifications are met while documenting order activities and maintaining important accounts. The position requires effective communication, problem-solving skills, and attention to detail.

Key Responsibilities: • Manage daily customer communications and order entries • Track and follow up on order status with rail service providers • Maintain customer accounts and monitor all related activities • Document issues and identify opportunities for account growth • Report weekly sales and activities to management

Requirements: • 2-3 years of experience in operations or customer service • Strong verbal and written communication skills • Proficient in MS Office, especially Excel and Word • Experience with TruckMate (TMW) is a plus • Reliable transportation required for work in Oak Bluff

Utilize your customer service skills and operational knowledge to excel with Kleysen in a rewarding transportation career. #J-18808-Ljbffr
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Full-Time Customer Service Representative • Winnipeg, Canada

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