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Green Shield Canada
GreenShield Bilingual Supervisor RoleGreen Shield Canada • Winnipeg, Canada
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GreenShield Bilingual Supervisor Role

GreenShield Bilingual Supervisor Role

Green Shield Canada • Winnipeg, Canada
3 days ago
Job type
  • Full-time
Job description
Drive team success and enhance client satisfaction as a Bilingual Supervisor at GreenShield. This role focuses on coaching the Client Administration team and ensuring quality service delivery in both French and English.

As a Bilingual Supervisor for Client Administration, you will be tasked with developing and mentoring a dedicated team to meet their objectives. You will champion a collaborative environment, resolve partner issues, and oversee the fulfillment of service level agreements. You'll also play a key role in identifying opportunities for continuous improvement within the department.

Key Responsibilities: • Train and mentor team members in best practices • Monitor and support billing and enrolment processes • Resolve client and partner issues as they arise • Champion process improvements and technological change • Provide subject matter expertise for RFIs and RFPs

Requirements: • Degree in Business Administration or related field • 3+ years in group benefits administration • Strong customer service orientation • Excellent communication skills in both languages • Ability to travel occasionally

Elevate client experiences through effective leadership and bilingual communication at GreenShield. #J-18808-Ljbffr
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GreenShield Bilingual Supervisor Role • Winnipeg, Canada

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