Talent.com
Smile Digital Health
Remote Software Developer, Senior- Support (Remote Canada)Smile Digital Health • Deux-Montagnes, Quebec
Remote Software Developer, Senior- Support (Remote Canada)

Remote Software Developer, Senior- Support (Remote Canada)

Smile Digital Health • Deux-Montagnes, Quebec
30+ days ago
Job type
  • Full-time
  • Remote
Job description
Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!
Apply today and find plenty of reasons to SMILE!

The Senior Software Developer, Support works closely with cross-functional teams to lead the investigation, design, and delivery of solutions for complex client-reported issues and platform enhancements within the Smile Digital Health platform. This role plays a critical part in maintaining highly reliable healthcare systems used in production environments, while driving technical excellence, mentoring team members, and contributing to the long-term stability and scalability of the platform.


This position works closely with all areas of the business to gather product requirements and design, implement and test components of the system. This position may include an on-call rotation for complex Tier 2 issue support.


Responsiblities



  • Lead the investigation and resolution of complex production issues impacting healthcare clients.

  • Working with Tier 1 and Tier 2 support teams to diagnose and correct issues raised in customer incidents.

  • Analyzing solutions to ensure that they will be interoperable, performant and maintainable.

  • Escalate high risk and complex client issues to leaders, as appropriate.

  • Diagnose and resolve complex, high-priority production escalations that require deep code-level analysis and database inspection.

  • Design, implement, and maintain scalable, reliable, and maintainable software solutions within the Smile Digital Health platform.

  • Drive root cause analysis efforts and implement long-term corrective actions to reduce recurring issues.

  • Identify root causes of systemic software regressions, develop robust code patches, and coordinate with DevOps for hotfix deployments.

  • Provide technical leadership during incident response, troubleshooting, and high-priority client escalations.

  • Review, optimize, and refactor existing systems with a focus on performance, resiliency, and maintainability.

  • Conduct thorough code reviews and forensic log analysis isolate intermittent or hard-to-reproduce bugs.

  • Participate in code reviews, ensuring adherence to engineering best practices and coding standards.


Requirements:



  • 6+ years of professional software development experience. Experience in the healthcare and/or technology industry, preferred.

  • Post-secondary education in Computer Science, Engineering, Mathematics, or a related field, and/or equivalent working experience.

  • Demonstrated experience and expertise with Java, Spring, SQL, Git, and distributed systems.

  • Proven experience troubleshooting and resolving critical issues in complex production environments.

  • Strong client relationship building skills and abilities to understand client objectives and goals, complex challenges and provide a clear path to resolution.

  • Strong understanding of software architecture, design patterns, scalability, and maintainability principles.

  • Experience leading technical initiatives and driving projects from requirements through delivery.

  • Ability to analyze ambiguous problems, assess risk, and make sound technical decisions independently.

  • Strong experience with debugging, observability, logging, and monitoring tools.

  • Excellent communication and collaboration skills, with the ability to collaborate effectively across technical and non-technical teams.

  • Demonstrated mentorship and technical leadership experience.

  • Experience working in healthcare technology, HL7, or FHIR is considered an asset.


$90,000 - $110,000 a yearSome of the benefits we offer:* Remote Work Environment* Flexible Time Away From Work Policy including PTO, Personal and Sick Days* Competitive Salary and Health/Medical Benefits* RRSP/TFSA/401K Employee Contribution* Life and Disability* Employee Assistance Program* FHIR Study Program and Skillsoft Learning* Super HAPI Fun Club
Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion. We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Create a job alert for this search

Remote Software Developer, Senior- Support (Remote Canada) • Deux-Montagnes, Quebec

Similar jobs

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

ApexFocusGroupPiedmont, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSaint-Sauveur, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Computer programming Private Tutoring Jobs Chertsey

SuperprofChertsey, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Nanny Wanted - We Are Looking For Part Time Help With Our Sweet 1.5 Year Old Son At Our House In

CanadianNanny.caPiedmont, Quebec, Canada
CA$10.00 hourly
Part-time

We are a family of three: Joey (dad) Erin (mom) and River, our sweet baby boy! Joey works in Montreal, so from Monday to Friday it is just me and River at home.I am back at work (from home), and we... Show more

 • Promoted

Shop, Deliver, Earn Cash - Instacart

Instacart ShoppersPrévost, QC, CA
Part-time +1

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Onsite Member Experience & Financial Empowerment Advisor

DesjardinsSainte-Adèle, Laurentides, CA
Full-time

A leading financial services cooperative in Laurentides seeks a full-time Member/Client Experience Advisory Agent.You will enhance member satisfaction by providing personalized solutions and promot... Show more

 • Promoted

Earn Money Testing Apps - Remote

AlmediaSainte-Adèle, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Online Tasks – Earn Up to $1,500/month Playing Games

Free Cash by AlmediaPiedmont, Other, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo... Show more

 • Promoted

Physics Private Tutoring Jobs Saint-Sauveur

SuperprofSaint-Sauveur, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

URGENT: Nanny Wanted - Seeking Reliable Nanny In Saint Hippolyte, Quebec $17/Hour

CanadianNanny.caSaint-Hippolyte, Quebec, Canada
Full-time

We are a family in Saint-Hippolyte, Quebec seeking a caring and responsible nanny to provide summer childcare for our infant.This is a live-out position, and we are offering $17.The ideal candidate... Show more

 • Promoted

Nanny Wanted - Experienced Nanny Needed In Saint Sauveur, Quebec $25/Hour

CanadianNanny.caSaint-Sauveur, Quebec, Canada
Full-time

Nous sommes une petite famille à la recherche d’une personne douce, fiable et attentionnée pour prendre soin de notre fils Jacob, qui aura 8 mois.Comme il est encore jeune, nous préférons qu’il pui... Show more

 • Promoted

Conseiller(ère) en services bancaires- FR

RBCRoulottes-des-Monts, QC, CA
Full-time

Conseiller(ère) en services bancaires - FR.RBC Saint-Sauveur-des-Monts, Quebec, Canada.Veuillez noter que les candidats retenus devront offrir et maintenir une mobilité entre les emplacements des s... Show more

 • Promoted

S-084 - TECHNICIENNE OU TECHNICIEN EN ÉDUCATION SPÉCIALISÉE - REMPLACEMENT POUR L'ANNÉE SCOLAIR[...]

Centre-De-Services-Scolaire-Des-LaurentidesSainte-Adèle, Laurentides, CA
Full-time

EMPLOYÉS DU CSSL - DATE LIMITE POUR POSTULER : 8 juillet 2026.Les employés du Centre de services scolaire des Laurentides doivent obligatoirement postuler via l'intranet avec l'adresse courriel du ... Show more

 • Promoted

Business Sales Consultant - Remote - Flexible Hours - C$60,000 - C$140,000 A Year - Remote

RogersPrévost, Canada
Remote
Full-time

Consults with small to medium businesses to upsell and cross-sell internet, wireless, and cable services via inbound and outbound calls, earning a base salary plus commission. Show more

 • Promoted

Remote Online Tasks – Earn Up To $1,500/Month Playing Games

Free Cash by AlmediaSainte-Marguerite-Du-Lac-Masson, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your ... Show more

 • Promoted

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USPrevost, Quebec
Remote
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Comptable Opérationnel Senior — Équilibre Vie Pro

Strøm spa nordiquePiedmont, QC, CA
Full-time +1

Une entreprise de spa reconnue basée à Piedmont recherche un Technicien comptable pour soutenir ses opérations de comptabilité.Le candidat idéal possède un DEC en comptabilité, de 5 à 7 ans d'expér... Show more

 • Promoted

Sales manager

Hôtel Mont Gabriel, une propriété Tribute PortfolioSainte-Adèle, Laurentides, CA
Full-time

Chemin du Mont‑Gabriel, Sainte‑Adèle, QC, Canada J8B 1A5.Between $55,000 and $60,000 per year.Perched atop Mont Gabriel in Sainte‑Adèle, our hotel offers a truly unique environment where employees ... Show more

 • Promoted

Hôpital Vétérinaire Prévost, 103-2906 Boul. du Curé-Labelle, Prévost, Québec, Canada

HopitalveterinairePrévost, QC, CA
Full-time

Hôpital Vétérinaire Prévost, 103-2906 Boul.Curé-Labelle, Prévost, Québec, Canada.Publiée lemardi 16 juin 2026 à 04 h 00.Joins-toi à une équipe où tu pourras faire une réelle différence.Rejoins une ... Show more

 • Promoted

Information Technology Private Tutoring Jobs Chertsey

SuperprofChertsey, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more