Talent.com
National Car Rental
Sr. Customer Assistance RepresentativeNational Car Rental • Winnipeg, Canada
No longer accepting applications
Sr. Customer Assistance Representative

Sr. Customer Assistance Representative

National Car Rental • Winnipeg, Canada
4 days ago
Job type
  • Full-time
Job description
Overview The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The CAR Sr will provide a high level of customer service by assisting both internal and external customers, primarily face‑to‑face, supporting branch and rental needs. The CAR Sr will gain knowledge through local training and hands‑on experience to provide administrative support, service customers, and act as a rental back‑up in a large home city branch or airport location.

Opening Halifax Airport – 747 Bell Blvd Enfield, NS B2T 1K2 Canada

Position Details This is a part‑time position that pays $20.47 per hour plus performance‑based incentive. Schedule: 25–30 hours per week, including evenings and weekends.

Benefits

Employee discount

Life insurance

Training and development

Responsibilities

Take incoming calls (reservations, rate quotes, general questions) and provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops, and other vendors.

Manage outgoing calls for callback management, accounts receivable, and miscellaneous calls as assigned.

Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone.

Meet and greet customers in a friendly and timely manner.

Provide directions and general assistance.

Assist in assessing the condition of the rental upon return.

Process returns, check‑ins and exit kiosk transactions.

Effectively market the company while picking up customers and/or dropping them off in a safe and courteous manner and assisting as needed.

Understand and communicate rental terms and conditions, vehicle features and other services.

May sell optional protection products, upgrades, fuel options and other additional equipment.

Notify management of any known vehicle problems and required vehicle maintenance.

Clean vehicle interior and exterior by hand or by operating washing equipment when needed.

Perform various administrative and basic accounting functions such as research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, maintain supply, process customer billing.

Perform miscellaneous and backup duties as assigned.

Equal Opportunity Equal Opportunity Employer / Disability / Veterans.

Qualifications

High school diploma or above required; some college preferred.

Minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support.

Valid Class 5 Canadian driver’s license with no more than 2 moving violations and/or at‑fault accidents on driving record in the past 3 years.

No drug or alcohol related conviction on driving record in the past 5 years.

Authorization to work in Canada and not require work authorization sponsorship.

Able to work the required schedule (part‑time, evenings, weekends).

At least 18 years of age.

#J-18808-Ljbffr
Create a job alert for this search

Sr. Customer Assistance Representative • Winnipeg, Canada

Similar jobs

Sr. Manager, Patient Recruitment Operations - Reverba Global

Reverba Globalwinnipeg, mb, ca
Full-time

We are open to candidates is the following Canadian provinces: ONT, AB, QC, MB.Help elevate real patient voices and amplify the experiences that move healthcare forward.At our company, we believe t... Show more

 • Promoted

Pet Care & Customer Service Specialist

Pet ValuWinnipeg, MB, CA
Full-time

A leading pet retail company in Winnipeg is looking for a passionate Sales Associate to help pet parents with their needs.You will assist customers, manage store duties, and provide excellent servi... Show more

 • Promoted

Remote Customer Care Specialist — Growth & Training

srecruitingWinnipeg, MB, CA
Remote
Full-time

A leading customer service firm in Vancouver is seeking a Customer Service Representative to work remotely.You will engage with clients through calls and virtual presentations, manage appointments,... Show more

 • Promoted

Bilingual Customer Service Representative (Retail)

Empire Lifewinnipeg, mb, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Remote Appliance Service Technician – Customer-Focused

Miele AGWinnipeg, MB, CA
Remote
Full-time

Une entreprise de technologie recherche un Technicien de Service à Montréal.Vous serez responsable d'interagir positivement avec les clients et de résoudre les défis liés aux appareils.Le candidat ... Show more

 • Promoted

Inside Sales Representative (ISR)

Toromont CatWinnipeg, MB, CA
Full-time +1

Toromont Cat is looking for an.Inside Sales Representative (ISR).He/she will have a passion for sales and a proactive desire to connect with customers for the purchase of Caterpillar Parts, Service... Show more

 • Promoted

*Bilingual Customer Care Representative — 100% Remote

Recruit Action inc.Winnipeg, MB, CA
Remote
Full-time +3

Bilingual Customer Care Representative — 100% Remote.Bilingual Customer Care Representative — 100% Remote.Bilingual Customer Care Representative — 100% Remote.Be among the first 25 applicants.Bilin... Show more

 • Promoted

Bi-lingual Customer Service Representative

Williams-Sonoma, Inc.Winnipeg, MB, CA
Full-time

Full-Time Customer Service Agents – Work from Home!.Must be fully fluent in both French and English.They are people who truly care about creating a seamless experience for our customers.Agents are ... Show more

 • Promoted

Airline Operations & Customer Service Liaison

gategroupWinnipeg, MB, CA
Full-time

A leading global airline services provider in Winnipeg is seeking a motivated individual to act as a key liaison for airline customers.This role involves monitoring airline meal orders, communicati... Show more

 • Promoted

CUSTOMER SERVICE

Olympic-Building-Centre-Northern-DivisionWinnipeg, MB, CA
Full-time

Are you highly organized and thrive in a fast-paced working environment?.Are you comfortable working with all types of people and materials?.The Olympic Building Centre, Winnipeg’s award-winning bu... Show more

 • Promoted

Appliances Sales Specialist - Customer-Focused

The Home DepotWinnipeg, MB, CA
Full-time

A leading home improvement retailer in Winnipeg seeks a Sales Associate to deliver fast and friendly service while assisting customers with their needs.Candidates must have a High School diploma an... Show more

 • Promoted

Customer-Focused Wealth Advisor Assistant

Raymond James Ltd.Winnipeg, MB, CA
Full-time

Join Raymond James as a Wealth Advisor Assistant and enhance client relationships through outstanding service.Your role will center on administration, problem-solving, and building lasting client c... Show more

 • Promoted

Customer Success Representative | Betty CA

BettyWinnipeg, MB, CA
Full-time +1

Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming.Accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as... Show more

 • Promoted

Customer Service and Sales Representative

David Aplin RecruitingWinnipeg, MB, CA
Full-time

We’re looking for a driven, relationship-focused sales professional to own and grow a customer base through the sale of.Manage and grow a portfolio of customers through daily sales activity (~10 ca... Show more

 • Promoted

Customer Service Sales Representative Remote

srecruitingWinnipeg, MB, CA
Remote
Full-time

About the job Customer Service Sales Representative Remote.Were looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position w... Show more

 • Promoted

Customer Support Representative On-Site

The Dufresne GroupWinnipeg, MB, CA
Full-time

Elevate the shopping experience as a Customer Service Representative dedicated to guest satisfaction.Excel in providing personalized support both in-store and through ongoing customer interactions.... Show more

 • Promoted

Bilingual Customer Service Representative (Retail) - Empire Life

Empire Lifewinnipeg, mb, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Sr. Manager, Patient Recruitment Operations

Reverba Globalwinnipeg, mb, ca
Full-time

We are open to candidates is the following Canadian provinces: ONT, AB, QC, MB.Help elevate real patient voices and amplify the experiences that move healthcare forward.At our company, we believe t... Show more