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Riverside Print & Signs
Commis au service à la clientèleRiverside Print & Signs • Sarnia, ON, Canada
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Commis au service à la clientèle

Commis au service à la clientèle

Riverside Print & Signs • Sarnia, ON, Canada
25 days ago
Job type
  • Permanent
Job description
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Education: Aucun certificat, diplôme ou grade
  • Expérience: Expérience un atout

Tâches

  • Répondre aux demandes de renseignements verbales et écrites
  • Régler les plaintes des clients et répondre à leurs préoccupations
  • Répondre aux demandes de renseignements des clients et leur fournir de l'information
  • Prendre des dispositions pour les remboursements et l'établissement d'une note de crédit
  • Expliquer aux clients la nature et le coût des services offerts
  • Remettre des reçus et d'autres documents
  • Obtenir et examiner toutes les informations pertinentes pour évaluer la rétroaction, les demandes et les plaintes des clients dans le cadre de la fourniture d'informations et de services utiles
  • Exécuter des tâches générales de bureau
  • Recevoir des paiements
  • Expliquer les procédures, les risques et les bienfaits aux clients
  • Fournir des renseignements et répondre aux questions des clients

Conditions de travail et capacités physiques

  • Souci du détail
  • Milieu où les activités se déroulent à un rythme rapide
  • Délais serrés
  • Travail sous pression
  • Tâches répétitives
  • Debout pour une longue période
  • Marcher

Qualités personnelles

  • Ponctualité
  • Attitude axée sur le client
  • Relations interpersonnelles efficaces
  • Excellente communication orale
  • Excellente communication écrite
  • Flexibilité
  • Sens de l'organisation
  • Fiable
  • Esprit d'équipe
  • Esprit d'initiative
  • Jugement
  • Capacité d'effectuer plusieurs tâches simultanément
  • Sens des responsabilités
  • Honnêteté
  • Capacité d'apprendre rapidement

Options de conditions d'emploi

  • Jour

Avantages santé

  • Régime de soins dentaires
  • Régime de soins de santé

Avantages financiers

  • Assurance de groupe
  • Assurance-vie
  • Heures de travail: 35 à 40 heures par semaine
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Commis au service à la clientèle • Sarnia, ON, Canada

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