medical administrative assistant

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Hospital / medical facility or clinic

Tasks

• Interview patients to obtain case histories
• Schedule and confirm appointments
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Prepare draft agendas for meetings and take, transcribe and distribute minutes
• Perform data entry
• Provide customer service

Supervision

• 1 to 2 people

Computer and technology knowledge

• MS Word
• Electronic mail
• MS Excel
• MS Windows
• MS Outlook

Area of work experience

• Correspondence
• Invoices
• Reports and records

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

Experience

• 1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• On-site recreation and activities
• Paid time off (volunteering or personal days)
• Team building opportunities