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Hays
Customer Service RepresentativeHays • Delta, British Columbia, CA
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Customer Service Representative

Customer Service Representative

Hays • Delta, British Columbia, CA
20 days ago
Job type
  • Temporary
Job description
Customer Service Representative (Contract)$25–28/hour12+ Month Contract (Maternity Leave Coverage)Onsite | Delta, BCYour NewpanyHays Specialist Recruitment is partnering with a global leader in logistics and transportation (confidential) to hire a Customer Service Representative for a maternity leave contract. This organization manages high-volume vehicle logistics operations, supporting the movement of tens of thousands of vehicles monthly. This role is ideal for someone detail-oriented, organized, and experienced in customer-facing, operations-driven environments.Key Responsibilities
  • Manage customer service inquiries related to vehicle logistics and shipments
  • Track and process high volumes of vehicle data, including VIN numbers
  • Coordinate and support vehicle movement through logistics facilities (approximately 38,000–40,000 vehicles per month)
  • Assist with customs-related documentation and processes
  • Generate reports and maintain accurate records of vehicle activity and status
  • Maintain a high level of accuracy and attention to detail in all administrative and tracking tasks
  • Support operational workflows and escalate issues where necessary
What You Need to Succeed
  • Previous experience in customer service within a logistics, transportation, or operations-focused environment
  • Strong attention to detail and ability to manage large volumes of data accurately
  • Experience working with reports, tracking systems, or operational data
  • Excellentmunication skills and a professional, customer-focused approach
  • Ability to work in a fast-paced, structured environment with fixed schedules
  • Valid driver’s license (must-have)
  • Access to a reliable vehicle and a clean driver’s abstract (must-have)
  • Strong organizational and problem-solving skills
Work Schedule
  • Tuesday to Saturday schedule (fixed shift)
  • Tuesday to Friday: 6:30 AM – 3:00 PM
  • Saturday: 6:45 AM – 3:15 PM
  • Overtime may be available based on operational needs
What’s in It for YouThis is an exciting opportunity to join a globally recognized logistics organization and gain hands-on experience in high-volume operations.
  • Long-term contract with potential extension
  • Exposure to logistics, customs, and vehicle operations


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#1125452 - Lauryn Su
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Customer Service Representative • Delta, British Columbia, CA

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