Provide senior-level business analysis support across laboratory and digital health initiatives
Lead current-state and future-state process analysis and workflow assessments
Facilitate stakeholder workshops, discovery sessions, and requirements gathering activities
Develop and document business requirements, process maps, use cases, and business rules
Translate operational and clinical needs into clear, actionable requirements for technical and project teams
Support solution evaluation, options analysis, and decision-making processes
Establish and define the role of Business Analysts within the laboratory portfolio
Develop BA standards, templates, methodologies, and best practices tailored to the needs of the laboratory environment
Create frameworks for prioritizing, organizing, and managing BA work across multiple initiatives
Assist laboratory leadership in identifying and planning BA resource needs and work assignments
Introduce processes and governance structures to improve consistency and effectiveness of business analysis activities
Mentor, coach, and support newly hired Business Analysts as they onboard into the team
Provide guidance on stakeholder engagement, requirements management, facilitation techniques, and BA best practices
Support knowledge transfer and capability development to strengthen the long-term effectiveness of the BA function
Collaborate with project managers, operational leaders, clinical stakeholders, and technical teams to ensure alignment between business objectives and solution delivery
Contribute to continuous improvement initiatives across the laboratory portfolio
What you must have:
8+ years of Business Analysis experience, preferably within healthcare or laboratory environments
Demonstrated experience establishing or maturing Business Analysis practices, frameworks, or Centers of Excellence
Experience defining BA roles, responsibilities, and governance models within organizations
Strong facilitation, stakeholder engagement, and requirements elicitation skills
Experience leading process improvement and business transformation initiatives
Ability to organize and coordinate work across multiple projects and priorities
Experience mentoring, coaching, or leading junior and intermediate Business Analysts
Strong understanding of business analysis methodologies, tools, and best practices
Experience working with clinical, operational, and technical stakeholders
Excellent communication, relationship management, and leadership skills
Ability to bring structure, clarity, and strategic direction to complex environments
Experience within laboratory services, healthcare technology, or digital health programs would be considered a strong asset
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
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