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Sonova Group
Customer Care Representative at Connect HearingSonova Group • Sidney, ca
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Customer Care Representative at Connect Hearing

Customer Care Representative at Connect Hearing

Sonova Group • Sidney, ca
19 days ago
Job type
  • Full-time
Job description
Elevate your career as a Customer Care Representative with Connect Hearing in Sidney, BC. This role emphasizes exceptional customer service and effective communication to enhance client experiences daily.

At Connect Hearing, we are proud to stand as a part of the Sonova family, focusing on transforming hearing health across Canada. In this role, you will facilitate appointment scheduling, manage client accounts, and handle third-party billing with confidence. Additionally, assist with device cleaning and minor repairs while benefiting from our supportive workplace culture.

Key Responsibilities: • Provide exceptional customer service in various channels • Schedule appointments efficiently for Hearing Care Professionals • Manage and maintain detailed client accounts • Work with insurance companies for billing coordination • Assist with in-clinic device cleanings and repairs as needed

Requirements: • Strong communication and customer service skills • Experience with accounts receivable preferred • Willingness to learn and develop new skills • Positive attitude and client-focused mindset • Comfortable in a retail clinic environment

Join Connect Hearing to make a significant impact on client lives and enhance your service skills. #J-18808-Ljbffr
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Customer Care Representative at Connect Hearing • Sidney, ca

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