Distribution Centre Technical Specialist

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title Distribution Centre Technical Specialist

Work Model On-site

Position Summary & Key Areas Of Responsibility The purpose of this role is to provide continuous operations support for the Warehouse Management system, as well as devices used within the distribution centre. The Distribution Center Technical Specialist is responsible for the day-to-day administration and support of network equipment, workstations, laptops, and software. This role also performs clerical logistic duties as required. Working the shift from 8pm-6am, Friday to Monday is required to accommodate the needs of the business on-site in our Walmart Distribution Center, address: 3400 39TH AVE NE, Calgary, AB.

Key Responsibilities

Perform label processing activities (creation of custom labels, sorting, etc.) on a daily/nightly basis

Assist with system upgrades (e.g. hardware, software), and related duties, including providing support for the Warehouse Management system and Vendor Management systems within the logistics environment

Assist with/conduct testing/implementation of new systems and services as required and provide feedback during the evaluation and review of new features, services, software and hardware as required.

When necessary, provide L1, L2 support to Technology support team members, engaging application technical support and escalation as appropriate

Prepare site/ support documentation and reports for use by others

Assist when NCR Voyix technicians are on site to familiarize with location of spare equipment and areas of distribution center

Assist with RMA process for site-specific equipment.

Travel between local DCs to complete activities required to provide support to each site.

Qualifications

Post-secondary education, College diploma or certificate

2+ years’ experience in technical workstation/laptop support experience

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes.

When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.

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