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Environmental 360 Solutions
Operations SupervisorEnvironmental 360 Solutions • Chilliwack, BC, Canada
Operations Supervisor

Operations Supervisor

Environmental 360 Solutions • Chilliwack, BC, Canada
24 days ago
Job type
  • Full-time
Job description

Job description:

At Environmental 360 Solutions Ltd. (E360S), we don’t just manage waste—we redefine the industry. Fueled by an ambitious and innovative entrepreneurial vision and decades of leadership, we’re building a smarter, cleaner, and more sustainable future. Our team is made up of driven professionals who thrive on challenge, embrace technology, and never stop learning. If you’re looking to do work that matters—where your ideas are valued, your growth is supported, and your impact is real—you’ve come to the right place.

About the Role:

We are launching a new residential waste collection contract in Chilliwack in February 2026 and are seeking a hands-on Operations Supervisor. The successful candidate will oversee daily waste collection activities, support drivers in the field, and assist the District Manager with planning, compliance, and customer service.

Key Responsibilities:

  • Oversee daily driver performance, including Automatic Side Load, Pickup Container, Front End, and Roll-Off routes.
  • Conduct ride-alongs, safety checks, and field audits to ensure compliance with company standards.
  • Support drivers with route issues, customer concerns, or service challenges.
  • Provide coaching, feedback, and support for driver training and development.
  • Assist with scheduling, route planning, and resource allocation.
  • Monitor service quality, productivity, and compliance with municipal contract requirements.
  • Handle customer escalations and service-related concerns professionally.
  • Track and report on KPIs such as missed stops, on-time performance, and safety metrics.
  • Assist with accident investigations, incident reporting, and corrective action plans.
  • Coordinate with maintenance to ensure vehicles and equipment are in safe working condition.
  • Act as a key point of contact between frontline staff and the District Manager.
  • Promote a culture of safety, accountability, and continuous improvement.
  • Support the District Manager with administrative tasks and special projects as needed.

Qualifications:

  • Minimum 3–5 years of supervisory experience in transportation, waste management, or a related field.
  • Valid Class 3 Driver’s License with Air Brake Endorsement strongly preferred (Class 5 minimum required).
  • Strong leadership and communication skills with the ability to coach and motivate teams.
  • Solid understanding of route-based operations, scheduling, and safety practices.
  • Ability to problem-solve in the field and make sound operational decisions.
  • Computer proficiency (MS Office, routing software, reporting tools).
  • Strong customer service skills with the ability to handle escalations effectively.

This is more than a job—it’s your opportunity to be part of something bigger. At E360S, we’re setting new standards, transforming communities, and advancing the industry with every step forward. Bring your expertise, your curiosity, and your drive. Let’s build a sustainable future we can all be proud of. Apply today and discover what’s possible when purpose meets progress.

Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in E360S.

The above statements are intended to describe the general nature and level of work being performed by people assigned in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

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Operations Supervisor • Chilliwack, BC, Canada

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