If you’re passionate about delivering top-notch customer service and are looking to expand your technical skills, then we have the right opportunity for you! Survalent is a software company that provides advanced distribution systems to the utility and energy industry. We are looking for a Technical Support Agent that will provide first level support to customers who are experiencing difficulties with the Survalent ADMS solution platform. If you are excited to launch your career in a rapidly expanding and evolving industry, we want to hear from you.
What You’ll be Doing:
What are we looking for?
This is a full-time permanent position reporting to the Senior Manager of Customer Support, Customer Operations. The salary range for this role is $50,000–$60,000. Interested candidates are invited to submit their cover letter and resume.
About Us:
Survalent Technology Corporation is the leading provider of real-time smart grid management system for enabling visualization, optimization, and improved operations for utilities. For six decades, we have helped more than 800 utilities use operational data to increase reliability, efficiency, and customer service. With our proven and reliable SCADA (Supervisory Control and Data Acquisition), Distribution Management System (DMS), Outage Management System (OMS), and Substation Automation (SA) solutions, utilities transform data into actionable intelligence. We partner with utilities across the globe to create mission critical solutions that will achieve the promise of the Smart Grid.
Survalent values a diverse workplace and strongly encourages women, people of all races, color, creed, ancestry, ethnic origin, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, marital status, family status, and those with disabilities to apply. We use AI tools to help streamline parts of our recruitment process, but every application is reviewed by a member of our team. Survalent is an equal opportunity employer. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.
While we appreciate the interest of all applicants, only those selected for an interview will be contacted.
Support Agent • Mississauga, ON, CA
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