Practice Manager - Downtown Dental

Get to Know Us:

Convenientlylocatedon Queen St, Downtown Dental has been serving the Charlottetown community since 2016. Led by Dr. Tanya Routledge, our teamis dedicated to providingquality dental care and exceptional patient service.

Charlottetown, the capital of Prince Edward Island, offers a unique blend of historical charm and modern amenities. Known as the Birthplace of Confederation, the city boasts beautiful Victorian architecture, scenic waterfront views, and a vibrant arts and culinary scene.

Join our team and enjoy the warm, welcoming atmosphere of Charlottetown while making a meaningful impact on the oral health of our community. At Downtown Dental, we value a supportive and collaborative environment where every team member is encouraged to grow.

Schedule:

• Full time
• Monday - Friday
• Salaried + bonus position

What Sets Us Apart:

• Grow Without Limits:We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us:Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

Your Impact:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth
• Constantly review clinic environment and key business indicators toidentifyproblems, concerns, and opportunities for improvement to provide coaching and direction to team
• Compliance & Patient Safety
• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority
• Workin accordance withthe practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead,coachand motivate the team to improve productivity,engagementand retention of patients
• Drive the implementation of company programs,policiesand procedures by supporting action plans and directly motivating the team to meet operational and companyobjectives
• Support recruitment efforts to interview dental professionals and assess for best fit
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

About You:

• University or College Diploma in business or office administration
• as a Dental Practice Lead or Dental Practice Manager isrequired
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances,inventoryand people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment tomaintaininghealth regulation and operational standards
• Willingness to work varied hours to align with business needs

Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.