Banquet ServerThe Westin Calgary AirportCalgary, Alberta Canada

Job Description

As a Banquet Server, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From setting up and executing events to the breakdown of the room so that events can happen again the next day – or even the next hour, you are an essential member of the Food & Beverage Team.

Key Focuses

• Ensures the banquet spaces, lobby, public areas, and storage areas are “picture perfect” for optimal first impressions.
• Prepares and sets up banquet spaces according to specified plans, including table arrangements, decorations, table linens, table settings, etc.
• Serves food and beverages to guests promptly, courteously, and professionally.
• Assists in the assembly and breakdown of all banquet displays and decorations.
• Clears tables and cleans banquet areas after events, ensuring spaces are ready for future use.
• Adheres to all regulations governing the service of food and alcohol.

Experience/Passions/Education

• Previous experience as a server or in a food & beverage position is an asset.
• Tech savvy.
• ProServe certification is required.

Amazing Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continued full-time employment.
• Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
• Pomeroy Stay Travel Program.
• Food and Beverage discounts at the Botanicus Kitchen + Bar.

Working Conditions

This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.

At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.

About Pomeroy LodgingPomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.