Talent.com
Dexterra Group
Food service Supervisor ( Retail Brands)Dexterra Group • Mississauga, ON, CA
Food service Supervisor ( Retail Brands)

Food service Supervisor ( Retail Brands)

Dexterra Group • Mississauga, ON, CA
19 days ago
Job type
  • Full-time
Job description

Summary

The Food Service Supervisor is responsible for supporting the daily operations of retail food service outlets, ensuring excellent customer service, food quality, food safety, and operational efficiency. The supervisor leads front-line team members, monitors performance, and ensures company standards, policies, and procedures are consistently followed.

Key Responsibilities

Operations Management

  • Supervise daily operations of retail food outlets, including Tim Hortons, Subway, Quesada, Starbucks and other branded concepts.
  • Ensure all food products are prepared, displayed, and served according to brand standards.
  • Monitor service levels to ensure a positive guest experience.
  • Assist with opening, closing, cash handling, and daily operational procedures.
  • Respond promptly to customer concerns and resolve issues professionally.

Team Leadership

  • Provide leadership, coaching, and support to team members during shifts.
  • Assign duties and ensure staff complete tasks efficiently.
  • Train new employees on company policies, food safety, customer service, and operational procedures.
  • Conduct shift briefings and communicate operational updates.
  • Monitor employee performance and provide ongoing feedback.

Food Safety & Quality Assurance

  • Ensure compliance with all food safety, sanitation, allergen, and health regulations.
  • Monitor product quality, freshness, portion control, and presentation standards.
  • Complete temperature logs, cleaning schedules, and food safety documentation.
  • Maintain a clean, organized, and safe work environment.

Inventory & Cost Control

  • Assist with stock management.
  • Monitor waste levels and support food cost control initiatives.
  • Ensure proper receiving, storage, rotation (FIFO), and handling of products.
  • Report inventory shortages and equipment concerns to management.

Administrative Duties

  • Complete daily reports, cash reconciliations, and operational checklists.
  • Support scheduling and attendance tracking.
  • Ensure compliance with company policies and collective agreement requirements where applicable.
  • Assist management with audits, inspections, and operational reviews.

Qualifications

WHO ARE WE LOOKING FOR?

  • Minimum 4 years of supervisory experience in food service, quick-service restaurant, or retail operations.
  • Strong customer service and leadership skills.
  • Knowledge of food safety and sanitation practices.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Excellent communication and problem-solving skills.
  • Cash handling and POS system experience.
  • Basic Food Safety Certification required (or willingness to obtain).
  • Allergen Awareness Certification required (or willingness to obtain).

Skills & Competencies

  • Leadership and team development
  • Customer service excellence
  • Time management and organization
  • Conflict resolution
  • Food safety compliance
  • Attention to detail
  • Ability to work flexible shifts, including evenings and weekends

Physical Requirements

  • Ability to stand for extended periods.
  • Ability to lift up to 25 lbs (11 kg).
  • Ability to work in a fast-paced food service environment.

Working Conditions

  • Retail food service environment.
  • Exposure to hot equipment, kitchen machinery, and food preparation areas.
  • Flexible schedule including mornings, evenings, weekends, and holidays as required.
Create a job alert for this search

Food service Supervisor ( Retail Brands) • Mississauga, ON, CA

Similar jobs

Retail Supervisor Leadership Role

Canadian TireBrampton, Peel Region, CA
Full-time

Join our Management Team as a Retail Supervisor, leading by example to ensure customer satisfaction and a well-functioning department.Drive operational efficiency with a friendly and knowledgeable ... Show more

 • Promoted

Retail Print & Services Supervisor

Staples CanadaOakville, ON, CA
Full-time

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence.Your passion for the business will sh... Show more

 • Promoted

Job Opportunities in Food Services

GuhuzaMississauga, Peel Region, CA
Full-time +1

Full Time, Part Time, Contract, Intern, Student.An Alternative to the Traditional Job Board.Guhuza offers the ability for Job Seekers and Employers to interview directly on our platform!.Our algori... Show more

 • Promoted

Food Service Manager — 401k, PTO & Weekly Pay

Jones Petroleum CoMississauga, Peel Region, CA
Full-time

A leading retail operation in Peel Region is seeking a Subway Food Service Manager.This role involves managing daily operations and ensuring excellent customer service while fostering a positive st... Show more

 • Promoted

Supervisor, Technical Services

City of VaughanVaughan, ON, CA
Full-time

CITIZENS FIRST THROUGH SERVICE EXCELLENCE.We have an exciting Permanent Full-Time, Non-Unionized opportunity in the Building Standards Department for an experienced and motivated individual.Supervi... Show more

 • Promoted

Healthcare Food Service Supervisor: Lead & Train

Sodexo Canada LtdBurlington, Halton Region, CA
Full-time

A leading service provider in healthcare is seeking a Food Service Supervisor in Burlington, Canada.This role involves managing on-site food production, training staff, and ensuring customer satisf... Show more

 • Promoted

Retail Customer Service Supervisor

Spence Diamonds Ltd.Vaughan, York Region, CA
Full-time

Lead as a Retail Customer Service Supervisor, responsible for enhancing customer satisfaction.Manage service operations and foster team excellence in a high-energy environment.As a key member of th... Show more

 • Promoted

Store Supervisor at Value Village

SaversOakville, ON, CA
Full-time

Be a part of sustainability at Value Village as a Retail Store Supervisor, where your role strengthens community ties and drives operational success.Transform the retail landscape with your leaders... Show more

 • Promoted

Service Inspired Restaurants Kitchen Supervisor

Service Inspired RestaurantsMississauga, Peel Region, CA
Full-time

Join Service Inspired Restaurants as an Assistant Kitchen Manager and lead kitchen operations with excellence.Support food preparation and ensure quality while cultivating a safe work environment.T... Show more

 • Promoted

PepsiCo Foods Canada - Sales Team Supervisor (New Grad)

PepsiCoBrampton, Peel Region, CA
Full-time

At PepsiCo Canada, we're always on the lookout for great talent - and that search often brings us to campuses like yours! So, why choose the Sales Leadership Program?.Positive impact - We dare for ... Show more

 • Promoted

Wanless- Store Supervisor

SNDL Inc.Brampton, Peel Region, CA
Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value t... Show more

 • Promoted

Field Service Supervisor - Flexible Hours & Growth

Sani Marc IncMississauga, Peel Region, CA
Full-time

A leading Canadian cleaning products firm in Mississauga is seeking a Field Service Supervisor to manage a team of technicians, ensuring operational efficiency and service excellence.Responsibiliti... Show more

 • Promoted

Lead Retail Supervisor at Value Village

Savers | Value VillageOakville, ON, CA
Full-time

Join Value Village in Oakville, Ontario, as a Retail Store Supervisor.Drive store success by making impactful decisions and empowering your team in a vibrant, inclusive environment.This position fo... Show more

 • Promoted

Full-Time Retail Supervisor Position

The Auto BoutiqueMississauga, Peel Region, CA
Full-time +1

Step into a permanent Full-Time Sales Supervisor role, taking charge of sales operations and team management within the retail space.Your leadership will enhance customer interactions and team perf... Show more

 • Promoted

Retail Supervisor-ERIN MILLS TOWN CENTRE

Bath & Body WorksMississauga, Peel Region, CA
Full-time

Career Development | Medical and Dental Benefits | 40% Discount | Maternity and Parental Leave | Tuition Assistance.At Bath & Body Works, everyone belongs.We are committed to creating a culture of ... Show more

 • Promoted

General Manager - ReapAir Compressor Service

ReapAir Compressor Serviceburlington, on, ca
Full-time

Experienced in air compressors and ready to lead and scale a growing operation ?.As General Manager of Ontario, you will lead and scale our Ontario operations with a strong focus on operational exc... Show more

 • Promoted

Guest Experience Team Member - Service Focus

Tim HortonsOakville, ON, CA
Full-time

Enhance guest experiences as a Team Member dedicated to service excellence.Engage with customers through outstanding product delivery and warm hospitality.In this role, you will be pivotal in creat... Show more

 • Promoted

Dynamic Food Service Supervisor Overseeing Multi-Site Operations

Vancouver Island Health AuthorityMississauga, Peel Region, CA
Full-time

Become a vital Food Service Supervisor responsible for multi-site operations.This engaging role involves supervising staff and coordinating food services delivery to clients and residents across va... Show more

 • Promoted

Retail Supervisor (Bolton Honda)

Performance Auto GroupBolton, ON, CA
Full-time +1

Retail Supervisor – Honda Dealership (NOC 62010).Pillsworth Road, Bolton, ON L7E 4E9.Medical and dental coverage, Long Term Disability, Car allowance.Performance Auto Group, Bolton Honda.We persona... Show more

 • Promoted

Supervisor, Customer Care

Hadrian IncBurlington, Halton Region, CA
Full-time

The Customer Experience Supervisor is responsible for supervising and training a team of customer care associates who assist external users of the organization’s technical products or services by a... Show more