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Milestone Technologies, Inc.
IT Support Associate at Milestone TechnologiesMilestone Technologies, Inc. • Winnipeg, Canada
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IT Support Associate at Milestone Technologies

IT Support Associate at Milestone Technologies

Milestone Technologies, Inc. • Winnipeg, Canada
3 days ago
Job type
  • Full-time
Job description
Join Milestone Technologies as an Associate Technical Support Specialist and jumpstart your career in IT support. Help end users while you grow in a supportive work environment.

This exciting role is ideal for individuals seeking to build their expertise in IT operations and technical troubleshooting. You'll assist employees with technology issues daily, fostering a collaborative atmosphere while gaining diverse experience. Bring your curiosity and adaptability to contribute to team success.

Key Responsibilities: • Respond to user support requests via various communications • Troubleshoot and resolve hardware and software issues • Provide support for laptops, mobile devices, and printers • Aid in account setups, password resets, and VPN support • Document troubleshooting efforts and follow procedures

Requirements: • Interest or experience in IT support environments • Familiarity with ServiceNow or similar ticket systems • Basic understanding of networking concepts • Experience in supporting mobile devices • Excellent communication and customer service skills

Make a difference in IT support and grow with Milestone Technologies. #J-18808-Ljbffr
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IT Support Associate at Milestone Technologies • Winnipeg, Canada

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