Job Title: IT L2 Operations Location: Toronto, ONDuration: Contract (Hybrid)Primary SkillsJBossWebSphereAzureRole DescriptionContinuously enhance knowledge and expertise in business services, applications, infrastructure, and analytical tools to support effective solution development and delivery Stay current with industry and business trends Work comfortably with vendors and external partners Support installation, configuration, and upgrade of business applications/systems in coordination with appropriate stakeholders Perform low to moderately complex tasks under guidance and supervision Manage production incidents and ensure timely resolution Hands-on experience with cloud technologies, UNIX, Linux, and Windows environments Utilize ServiceNow for incident and service management Use monitoring and troubleshooting tools such as Splunk, DataDog, and Dynatrace to investigate issuesEssential SkillsExperience in business services, applications, infrastructure, and analytical tools Ability to support application installation, configuration, and upgrades Incident management experience with focus on timely resolution Knowledge of cloud technologies Experience with UNIX, Linux, and Windows Experience using ServiceNow Proficiency with monitoring tools: Splunk, DataDog, Dynatrace Ability to work with vendors Ability to handle low to moderately complex tasks under supervisionAdditional Skills / KeywordsIBM WebSphere Application Server (WAS)Enterprise ArchitectureRedHat LinuxJBoss AdministrationExperience Required8–10 years
IT L2 Operations • Toronto, Canada
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