OpenText Lead/Manager

Job Type: Permanent
Work Model: Remote
Reference code: 133517
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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What will your typical day look like?

By joining our team, you will contribute to our shared success and that of our clients. As a key member of our Intelligent Content Solutions practice, you will support clients in the scoping, design, and implementation of content services solutions. You’ll collaborate closely with team members, participate in sales cycles, and contribute to the delivery and growth of our practice. You’ll have the opportunity to work on various projects, engage directly with clients, and deliver services with quality. Your passion for emerging technologies will help you adapt to various roles and client needs. You will assist in advancing the business by helping clients identify their needs, contribute to deliverables, provide recommendations, and participate in practice development efforts.

You will deliver client mandates and contribute to advisory services, while learning and leveraging industry best practices. Working with our diverse team of professionals, you will help ensure client satisfaction, while we support your career growth and skills development. Your passion for lifelong learning means you’ll continue to expand your knowledge, learn from others, and seek continuous opportunities to grow.

About the team

Our Intelligent Content Solutions practice helps clients with their end-to-end journey from upfront strategy through to implementation and operations. In this role, you will help build our sales pipeline, engage clients to present Deloitte’s thought leadership, educate them on the “art of possible,” and advise them on implementing solutions and business processes that achieve tangible outcomes. You will work with industry experts, business stakeholders, and project delivery teams in a fast-paced and collaborative environment. You will have opportunities to grow as a professional and mentor others on their career path. We work with different vendors in the marketplace to bring the right solutions and capabilities to our clients. Our team values continuous learning, coaching, and mentorship, supporting each practitioner to recognize their full potential.

Enough about us, let’s talk about you

You are someone who is:

• Experienced in leading teams through client delivery, RFP/RFI and day to day operations processes.
• Experienced with OpenText Content Server/Content Suite/Extended ECM as a developer or administrator.
• Experienced with one or more of: Content Server, xECM for SAP, Info Archive, Document Presentment (Exstream).
• Exposure and/or experience in one of the following subject areas is an asset:
  o Content services strategy
  o Data archiving
  o Technology innovation ideation, evaluation, and adoption
  o Enterprise architecture
  o User Experience (UX)
• 7-10 years of hands-on technology implementation experience, including some or all of:
  o OpenText Script development
  o OpenText Technology: Content Server, Archive Center/Server, Directory Services
  o OpenText application components: web reports, live reports, forms, form templates, workflows
  o SAP ABAP development
  o Object oriented programming, preferably Java or .NET
  o Front-End (JavaScript, HTML, CSS) development
  o Web Services (REST, SOAP) development
• Experience with various aspects of technology solution implementation, such as:
  o Technical specification development
  o Feature implementation and unit testing
  o COTS software platform installation and configuration with specific experience around OpenText applications
  o Data / information model development
  o Data / content migration
• Knowledge of data integration tools and platforms such as Microsoft SQL Server Integration Services (SSIS), OpenText Magellan Integration Center or similar
• Understanding of relational DB fundamentals including data modelling and design, and performance troubleshooting
• Understanding of web application technologies and architectures
• OpenText certifications will be considered an asset
• Able to conceive and communicate new ideas and conceptualize innovative approaches and solutions
• Bilingualism (English, French) will be considered an asset
• College, bachelor’s degree or equivalent work experience with specialization in Management Information Systems, Computer Science, Software Engineering or other IT related disciplines

Total Rewards

The salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.