Talent.com
Smarsh
Remote Solutions EngineerSmarsh • Surrey, British Columbia
Remote Solutions Engineer

Remote Solutions Engineer

Smarsh • Surrey, British Columbia
30+ days ago
Job type
  • Full-time
  • Remote
Job description
Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
In this role you’ll be the primary point of contact for the technical/solutions portion(s) of an enterprise, B2B sales cycle. You’ll partner closely with the enterprise sales team, product teams, success management, and professional services on these pursuits. You will support a handful of account executives across multiple product lines.

How will you contribute?

    • Assist sales with discovery process to identify quantifiable problems our solutions can solve.
    • Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes.
    • Provide deep technical expertise in the sales process, thereby identifying and influencing requirements early in the process.
    • Have a deep technical understanding of Smarsh’s products and 3rd party integration; conduct technical presentations.
    • Influence and capture the prospect’s technical requirements, own the architecture blueprint and re-validate with the prospect.
    • Provide technical leadership during complex, enterprise-level Proofs of Concept engagements to meet the technical success criteria in a positive and professional manner that exceeds expectations and sets Smarsh apart from competitors.
    • Take the lead on the technical responses associated with an RFI/RFP/RFQ etc.
    • Prepare internal solution design proposals for complex deployments. Work with all departments to prepare for large and complex implementations, including knowledge transfer, integration design, and product gap analysis.
    • Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
    • Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc.
    • Contribute best practices and content/collateral to broader presales and sales teams.
    • Travel as needed for internal/external meetings – Roughly 30 / 40%

What will you bring?

    • Bachelor’s degree in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Business or equivalent experience.
    • Experience in enterprise architecture, IT consulting, sales engineering or software engineering in an enterprise environment.
    • Professional demeanor with strong work ethic; self-starter; confident; creative and innovative with a passion for delivering technical benefits to sales prospects.
    • Understanding of Artificial Intelligence, Natural Language Processing, Machine Learning or Data Visualization.
    • Strong personal skills, able to build solid relationships with prospect’s senior business and technical teams.
    • Works collaboratively in a cross-functional environment with Smarsh’s product management, engineering and customer success teams, soliciting input when/as required.
    • Superb verbal and written communication skills, including the ability to gather, document and present the value of our solutions.
    • Adapt at overcoming prospect concerns and ensuring mutually beneficial outcomes from complex technology integration. Demonstrates credibility with prospects’ stakeholders on business and technical solution proposals.
    • Organization, prioritization and planning essential to concurrently deliver multiple projects.
    • Subject matter expert in the fields of Surveillance/Supervision, eDiscovery, Archiving, and/or unstructured data platforms is a plus.
    • Industry knowledge (Financial Services and other highly regulated industries).
    • Solution Selling, Demo2Win, and MEDDIC/MEDDPICC experience.
$130,000 - $170,000 a yearThe above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Any applicable bonus programs will be discussed during the recruiting process.
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Create a job alert for this search

Remote Solutions Engineer • Surrey, British Columbia

Similar jobs

Senior Backend Engineer — Remote, Scalable Systems Expert

EpistemixVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A technology company is looking for a Senior Back End Software Engineer to join their fully remote team.The ideal candidate will have at least 7 years of back-end software development experience an... Show more

 • Promoted

Intuitive AI Linux Systems Engineer

Intuitive AIVancouver, British Columbia, Canada
Full-time

Drive innovation in waste management technology as a Linux Systems Engineer at Intuitive AI.Engage directly with our fleet while enhancing reliability and performance.As a Fleet Reliability Enginee... Show more

 • Promoted

Distributed Systems Engineer

AIM DefenceVancouver
Full-time

AIM is a deep-tech startup building advanced high-power laser systems to protect people from weaponised drones.We are seeking highly motivated Distributed Systems Engineers, experienced in Go (\"go... Show more

 • Promoted

Platform Engineer (Remote Initially)

My RecruiterVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

About the job Platform Engineer (Remote Initially).My recruiter Inc caters to grow the business to next level by providing professional services to empower the organizational values with right suit... Show more

 • Promoted

Consulting Systems Engineer

HPE Aruba NetworkingBurnaby, Metro Vancouver Regional District, Canada
Full-time

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and ... Show more

 • Promoted

Senior Site Reliability Engineer (Remote-First)

VySystemsVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading technology company is seeking a Senior Site Reliability Engineer with robust Kubernetes knowledge to work remotely.Ideal candidates have over 6 years of experience in IT disciplines, prof... Show more

 • Promoted

Remote Solutions Architect: Requirements & Tech Strategy

Programodo, LLCVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A growing software development agency is seeking a Solutions Architect to translate business needs into scalable software solutions.The ideal candidate will have over 5 years of experience in softw... Show more

 • Promoted

Remote Containerization & Virtualisation Engineer

CanonicalVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading provider of open source technology in Canada seeks exceptional software engineers with expertise in Go, Rust, or C/C++.You’ll contribute to advancement in virtualization and container tec... Show more

 • Promoted

Senior Solutions Engineer

CapitolisVancouver, Canada
Permanent

Our BusinessFISPAN Services Inc.FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their ... Show more

 • Promoted

Remote Platform Engineer — Cloud & Kubernetes Ops

PlanetVancouver, Metro Vancouver Regional District, Canada
Remote
Full-time

A leading global space and data company is seeking a Software Engineer in Platform Operations.This full-time remote role prioritizes building and operating cloud infrastructure supporting engineeri... Show more

 • Promoted

Senior Site Reliability Engineer- Remote

ClickHouseVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Senior Site Reliability Engineer- Remote.Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies.With more than 3,000 custome... Show more

 • Promoted

AI Solutions Engineer - Remote Opportunity

Yeah! GlobalVancouver, Metro Vancouver Regional District, Canada
Remote
Full-time

Elevate your career as an AI Solutions Engineer with a remote role for a California-based client.Focus on designing and launching innovative AI initiatives that drive business success.We're buildin... Show more

 • Promoted

Remote DevOps Engineer for Cloud Systems

AthennianVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Become a Remote DevOps Engineer focused on optimizing cloud infrastructure.Collaborate closely with engineering teams to enhance deployment and improve overall system performance and security.This ... Show more

 • Promoted

Lead Solutions Architect, AWS & GenAI (Remote)

VeUPVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading tech consulting firm is seeking a Manager for Solutions Architecture specializing in AWS and GenAI in the Vancouver area.The role involves leading and mentoring a high-performance technic... Show more

 • Promoted

Cloud Solutions Architect (Remote)

Doghouse RecruitmentVancouver, Metro Vancouver Regional District, Canada
Remote
Full-time

Direct message the job poster from Doghouse Recruitment.Cloud Solutions Architect – AI/ML Cloud Infrastructure – Remote (US/Canada) – Up to $320K OTE.This position is open to candidates working rem... Show more

 • Promoted

DevSecOps Engineer (Remote from Canada)

JobgetherVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

We are currently looking for a DevSecOps Engineer in Canada.In this role, you will be at the forefront of security, reliability, and DevOps, designing and implementing resilient cloud infrastructur... Show more

 • Promoted

Senior Solutions Architect, Enterprise SaaS (Remote)

Sanity CMSVancouver, Metro Vancouver Regional District, Canada
Remote
Full-time

A leading content platform provider is seeking a candidate to enhance customer relationships and facilitate onboarding workshops.The role requires 3-5 years in software development, familiarity wit... Show more

 • Promoted

Senior Remote Customer Solutions Engineer

Agility CMSVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A modern CMS provider is seeking a Customer Solutions Engineer to provide developer-level support to Enterprise customers in a remote environment.The role focuses on resolving complex technical iss... Show more

 • Promoted

Senior Platform Engineer - Remote, Scale & Reliability

Lillio (formerly HiMama)Vancouver, Metro Vancouver Regional District, Canada
Remote
Full-time

A leading EdTech company in Canada is seeking a Senior Platform Engineer to enhance system reliability and performance while contributing to impactful software solutions.The role involves making te... Show more

 • Promoted

Lead Engineer (Remote Or Hybrid) - C$120,000 - C$140,000 A Year

OptixRichmond, Canada
Remote
Full-time

Lead Engineer to guide a team towards AI-first product development.Responsibilities include hands-on building, architectural decisions, technical mentorship, and translating product vision into tec... Show more