Insurance Assistant

Requisition ID: 22838
Department: Legal Services
Service: Legal Ops & Support Srvc Branch
Employment Type: 1 Temporary Full Time Position - Up to 1 year
Work Hours: 35 hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $59,153.64 - $69,209.14 annually (2024 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Legal Services
Application Close: 25/06/2026

JOB SUMMARY

You are responsible for providing day-to-day clerical and insurance expertise to support the management of insurance underwriting information for the City’s integrated claims and insurance program. Maintains insurance schedules and related underwriting information, the City’s historical and current original insurance policies, resource files and underwriting material. Assists with the review and administration of insurance and indemnification requirements. Issues and distributes third party certificates of insurance and the annual distribution of insurance confirmation to various external third-party insurance clients. Assists with insurance program projects including the marketing of the insurance program and provides general clerical support.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Five (5) years clerical experience of which two (2) years in an insurance related environment.

KNOWLEDGE

• Municipal and commercial insurance policies and practices
• Insurance brokerage environment and industry
• Contractual insurance and indemnification terminology
• Software applications including Word, Excel and Windows
• City’s Integrated Claims and Insurance program
• City operations, administration, organization, practices and political infrastructure
• Financial applications and processes
• City records management systems
• Risk Management information systems (RiskAssure)
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Ability to prepare correspondence and complete forms
• Attention to detail
• Enter data with a high degree of accuracy
• Understanding of the City’s organizational structure
• Ability to deal with and maintain effective working relationships with multiple clients
• Multi-tasking ability and strong organizational skills
• Ability to establish priorities and manage a large work volume
• Ability to respond to a myriad of requests
• Strong oral communication skills
• Ability to work as a team
• Ability to exercise discretion, good judgment and high degree of confidentiality
• Ability to process high volumes of work accurately

Core Behaviours

Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City’s culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody and demonstrate these core behaviours.

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WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing required.
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request.