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Remote Courtier en assurance de dommages des particuliers - service à la clientèleYouset • Kentville, Nova Scotia
Remote Courtier en assurance de dommages des particuliers - service à la clientèle

Remote Courtier en assurance de dommages des particuliers - service à la clientèle

Youset • Kentville, Nova Scotia
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Courtier en assurance de dommages des particuliers - service à la clientèle

Avez-vous un permis en assurance valide de l'AMF? Vennez bâtir le futur de l’assurance avec nous.

Quels sont les avantages pour vous?

  • Rémunération compétitive avec bonus mensuel
  • Jusqu'à 5 semaines de vacances par année
  • 100% télétravail ou bureau au centre-ville de Montréal
  • Travail à l’international jusqu’à 90 jours par année
  • Assurance collective (santé, dentaire, vision, etc.) et assurance vie
  • Journées de maladie et de santé mentale illimitée
  • Congés parentaux payés (4 mois complémentaires)
  • Date de début flexible (mais le plus tôt le mieux!)

Pourquoi nous choisir?

YouSet révolutionne le secteur de l'assurance en combinant technologie, données et expertise humaine. Notre mission est de bâtir la plateforme d'assurance la plus facile à utiliser et la plus appréciée au Canada.

En moins de 4 minutes, notre puissante technologie survole le marché pour vous aider à économiser 29% en moyenne sur votre assurance habitation et auto et vous permet d’acheter votre couverture instantanément, en ligne.

À ce jour, nous avons aidé plus de 250 000 utilisateurs à magasiner leur assurance avec une moyenne de 4,9 étoiles en avis en ligne.

Quelles seront vos responsabilités?

  • Engagement client: Aider les clients avec leurs besoins en matière d'assurance habitation et automobile. Répondre aux questions de couverture, offrir des conseils personnalisés et effectuer des modifications de police.
  • Suivi auprès des clients: Contacter de manière proactive les clients concernant le renouvellement de leurs polices afin de nous assurer que nous offrons en permanence une police qui répond le mieux à leurs besoins et à un prix compétitif.
  • Communication: Communiquer efficacement par téléphone, e-mail et SMS avec nos clients pour établir une relation de confiance. Offrir un service client exceptionnel.
  • Évaluation des performances: Surveiller les performances personnelles et atteindre les objectifs quotidiens/hebdomadaires/mensuels.
  • Documentation: Tenir des notes précises des interactions avec les clients et ajouter des activités de suivi dans notre système CRM.
  • Collaboration: Travailler en étroite collaboration avec l'équipe du service à la clientèle pour atteindre les objectifs de l'équipe. Participer à l'élaboration de stratégies pour accroître la fidélisation des clients et la satisfaction globale.
  • Formation continue: Rester à jour sur la connaissance des produits et les tendances du secteur. Participer à des séances de formation et à des activités de développement professionnel.
  • Développement de carrière: Évoluer vers un poste senior dans notre équipe d'assurance ou poste de chef d’équipe après vos 2 premières années chez nous.

As-tu ce qu'il faut?

  • Vous avez un permis valide de l’AMF
  • Vous avez au moins 2 ans d'expérience en tant que courtier ou agent
  • Vous avez au moins 5 ans d'expérience pertinente en service à la clientèle
  • Vous êtes proactif et Vous avez de fortes compétences en résolution de problème
  • Vous avez de solides compétences de communication orale et écrite en français et anglais
  • Vous apprenez rapidement et vous avez un intérêt pour les technologies

Ceci est une opportunité pour un poste à temps plein dans une compagnie à croissance rapide avec des responsabilités grandissantes.

Vous reconnaissez-vous dans tout ça? Ne manquez pas votre chance et postulez dès maintenant!

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Remote Courtier en assurance de dommages des particuliers - service à la clientèle • Kentville, Nova Scotia

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