Talent.com
Summit Commercial Solutions
Remote Group Benefits Account AssociateSummit Commercial Solutions • St Thomas, Ontario
Remote Group Benefits Account Associate

Remote Group Benefits Account Associate

Summit Commercial Solutions • St Thomas, Ontario
30+ days ago
Job type
  • Full-time
  • Remote
Job description

About the role

We’re now looking for a Group Benefits Account Associate to join our growing team - a trusted customer success partner who ensures our clients are always supported, engaged, and getting the most out of their benefits programs.


As a Group Benefits Account Associate, you will work closely with our Account Executives, insurers, and clients to deliver exceptional day-to-day service and drive client satisfaction and retention. You’ll be the first line of support for plan administrators, helping them navigate renewals, claims issues, onboarding, and ongoing education.


Skills & Qualifications

Your core responsibilities will include:

  • Acting as the primary point of contact for day-to-day client inquiries related to group benefits and group retirement programs
  • Supporting plan implementations, renewals, and mid-year adjustments alongside Account Executives
  • Coordinating with insurance carriers and internal stakeholders to resolve issues efficiently
  • Preparing plan marketing materials, reports, and presentations using internal templates and data
  • Ensuring timely and accurate completion of client deliverables including employee booklets, onboarding guides, and HR support tools
  • Tracking client feedback, touchpoints, and next steps in our CRM (HubSpot)
  • Supporting special projects like plan benchmarking, employee engagement initiatives, or wellness programming

What You Bring:

  • Minimum of 2 years' experience in office administration or employee benefits support.
  • Life/A&S licensed in British Columbia, with ability to be licensed in additional applicable provinces ASAP.
  • Proficiency in Google Workspace; experience with CRM systems like Hubspot is an asset.
  • Strong organizational and time-management skills with a keen attention to detail.
  • Excellent verbal and written communication abilities.
  • Comfortable delivering presentations to diverse audiences.
  • Demonstrated ability to work collaboratively in a team-oriented environment.

Perks We Offer at Summit

  • Opportunity to work for a forward thinking boutique brokerage
  • Contemporary office downtown Kelowna
  • Flexible work environment/work from home arrangements available to everyone
  • Modern technology - laptops provided to all staff
  • Comprehensive, flexible health, including mental health, and dental plans to suit all lifestyles
    • RRSP Matching
    • Health Spending Account
  • The base pay for this role is $75,000-85,000 based on experience, plus year-end bonus. For a licensed individual, an opportunity also exists to earn commission on new business developed via Summit's in-house marketing initiatives.


Create a job alert for this search

Remote Group Benefits Account Associate • St Thomas, Ontario

Similar jobs

Remote Mortgage Advisor with High Earning Potential

ScotiabankLondon, ON, CA
Remote
Full-time

A leading financial institution in Canada is seeking a Mortgage Specialist to build client relationships and provide expert mortgage advice.The ideal candidate will have at least 3 years of experie... Show more

 • Promoted

Bilingual Customer Service Representative - 12 Month Contract - C$46,000 - C$55,000 A Year - Remote

Empire lifeLondon, Canada
Remote
Full-time +3

Provides customer support, responds to inquiries, and resolves issues in a bilingual capacity, adhering to service standards and privacy procedures. Show more

 • Promoted

Remote Customer Service Agent with Bilingual Proficiency

ConcentrixLondon, ON, CA
Remote
Full-time

Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Show more

 • Promoted

Life & Health Insurance Advisor (London)

Desjardins Financial Security Independent Network - Southwestern OntarioLondon, Ontario, Canada
Full-time

Life & Health Insurance Advisor.BECOME A PART OF OUR SUCCESS STORY.Are you looking for a new career? Something that you can build upon your time frame?.Are you a stay at home parent who is looking ... Show more

 • Promoted

Remote Paid Panel Immediate Start. Customer Service Representative Agent Welcome

AFG IncLondon, Canada
Remote
Part-time

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible remote market research opportunit... Show more

 • Promoted

Bilingual Customer Service Representative - $27 An Hour - Remote

ManpowerGroupLondon, Canada
Remote
Full-time

Respond to customer inquiries via phone, email and chat.Resolve customer complaints, provide information, and maintain records. Show more

 • Promoted

Business Sales Consultant - Remote - Flexible Hours - C$60,000 - C$140,000 A Year - Remote

RogersSt. Thomas, Canada
Remote
Full-time

Experience & Qualifications: A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDI... Show more

 • Promoted

Sales and Rental Associate

Stephensons Rental Services Inc.London, ON, CA
Full-time

Newbold St, London, ON N6E 1K3, Canada.Posted Monday, June 22, 2026 at 4:00 AM.Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rent... Show more

 • Promoted

Vip Personal Insurance Advisor — High-Touch Growth - C$47,100 - C$57,500 A Year

Brokerlink Inc.London, Canada
Full-time

A prominent insurance provider in Sudbury seeks a Personal Insurance Advisor to manage a VIP Book of Business.This role involves servicing client needs, selling new policies, and participating in a... Show more

 • Promoted

Remote Data Entry Specialist — Flexible Hours & Growth

Staffing Data Services AgencyLondon, ON, CA
Remote
Part-time

A staffing agency is offering remote work-from-home data entry jobs in London, Ontario, with a pay of $1500 weekly.Candidates will benefit from flexible part-time shifts and ample opportunities for... Show more

 • Promoted

Customer Care Representative (Remote & Bilingual Preferred)

Waste SolutionsLondon, ON, CA
Remote
Full-time

Customer Care Representative (Bilingual Preferred).Waste Solutions Canada is one of the largest independent management companies for waste and recycling services in Canada.Since 2019 we have been n... Show more

 • Promoted

Wireless Sales Associate - 3050 London Oakridge

OSL Retail Services Inc.Oakridge Park, ON, CA
Full-time

Wireless Sales Associate | Full Time.OSL is a dynamic, people-driven company providing outsourced sales services.We celebrate unique and energetic people that work together to deliver incredible re... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaSouthwold, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausSt. Thomas, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more