Talent.com
Otonomee
Remote MX Content Specialist (Remote in Portugal)Otonomee • Airdrie, Alberta
No longer accepting applications
Remote MX Content Specialist (Remote in Portugal)

Remote MX Content Specialist (Remote in Portugal)

Otonomee • Airdrie, Alberta
30+ days ago
Job type
  • Full-time
  • Permanent
  • Remote
Job description

We’re looking for an MX (Member/Customer Experience) Content Specialist, Enterprise to help craft and maintain support content that serves our Oura for Business audience — including wellness partners, client admins, and retailers.

In this role, you’ll focus on crafting clear, helpful, and brand-aligned content that empowers OURA’s business customers to navigate Oura tools, services, and products with confidence. You’ll work closely with our client to make sure content stays accurate, relevant, and easy to use.

This is a permanent work from home position based in Portugal.

WHAT YOU'LL BE DOING


  • Create and maintain content for the Oura for Business Help Center, focused on the needs of enterprise users (partners, client admins, and retailers)
  • Translate complex workflows into clear, concise, and actionable articles that support a consistent partner experience
  • Ensure all content meets brand, style, legal, and compliance guidelines
  • Gather feedback from internal teams (Support, Ops, Legal, etc.) to update and improve content
  • Identify gaps or inefficiencies in current content and proactively recommend improvements
  • Audit and refresh existing content to keep it accurate and relevant over time
  • Implement AI-driven recommendations to help clients discover the right content quickly and efficiently
  • Stay informed on product changes and partner feedback to keep documentation up to date
  • Conduct light competitor research to inform voice, structure, and overall strategy

ABOUT YOU:

  • 2–4+ years of experience writing knowledge base, help center, or technical support content — ideally in a CX or B2B environment
  • Strong writing and editing skills, with a knack for turning complex topics into content that’s easy to follow
  • Experience working with content management systems like Zendesk, WordPress, or similar
  • A process-minded writer who cares about clarity, consistency, and structure
  • Comfortable collaborating with cross-functional teams to gather insights and feedback
  • Familiarity with the needs of enterprise or partner audiences a plus

WHAT YOU GET IN RETURN:

  • Fully Remote work based in Portugal
  • Health insurance
  • Flexible benefits
  • A competitive salary
  • Equipment provided
  • Home office allowance
  • Internet Allowance (20 Euros per month)
  • Meal Allowance (7.63 Euros daily)
  • Online Gym and Wellbeing Studio
  • The opportunity for professional growth
  • Fun company events and team outings
  • Autonomy and Responsibility


OUR RECRUITMENT PROCESS

  1. 30 min Teams interview with the Recruitment Team
  2. Language test if applicable to the role
  3. 45 min Teams interview with the Hiring Team
Create a job alert for this search

Remote MX Content Specialist (Remote in Portugal) • Airdrie, Alberta

Similar jobs

Remote SEO Partnerships Specialist

Inspira EducationCalgary, AB, CA
Remote
Full-time

A leading edtech company is seeking a Partnership Development Specialist to enhance their SEO initiatives.This remote position requires 2+ years of experience in partnership development and a solid... Show more

 • Promoted

Remote Content Editor for AI Chatbot Training

DataAnnotationCalgary, AB, CA
Remote
Full-time

Join a leading company as a Content Editor, where you'll help train AI chatbots by creating diverse conversations and measuring their performance.Enjoy the flexibility of remote work with an option... Show more

 • Promoted

User Generated Content Creator – Part-Time Remote

TwineCalgary, AB, CA
Remote
Part-time

Role: User Generated Content Creator – Part-Time Remote.This position offers an exciting opportunity to drive the online presence of a leather bag brand through engaging visual content.You will pro... Show more

 • Promoted

EMEA Senior Services Engagement Leader (Remote)

GitLabCalgary, AB, CA
Remote
Full-time

A leading DevSecOps platform company is seeking a Senior Professional Services Engagement Manager for EMEA to drive customer success through structured professional services engagements.The role re... Show more

 • Promoted

Healthcare SEO & Content Strategist (Remote)

CloudcureCalgary, AB, CA
Remote
Part-time

A Canadian virtual healthcare platform is seeking a detail-oriented SEO & Content Marketing Specialist to enhance organic traffic and produce high-quality healthcare content.This part-time, remote ... Show more

 • Promoted

Brand & Visual Designer (Remote) | AI-Driven Content

FLiiPCalgary, AB, CA
Remote
Full-time

A fast-growing fitness SaaS platform is seeking a Visual Content & Brand Designer to take ownership of visual content and branding.This remote role requires 4-6 years of experience in brand design,... Show more

 • Promoted

Remote B2B Growth Specialist

PivotreeCalgary, AB, CA
Remote
Full-time

A leading IT services provider is seeking a passionate Business Development Representative to identify and qualify sales opportunities.This role involves online research, consultative sales, and ma... Show more

 • Promoted

Remote Data Annotation Specialist (English & Text AI)

iMerit ScholarsCalgary, AB, CA
Remote
Full-time

A leading tech organization is seeking a meticulous Data Annotation Specialist to join their AI and ML projects team.This remote, full-time position involves generating and validating datasets acro... Show more

 • Promoted

Media Search Analyst: Flex Your Schedule and Assess Unique Content

TELUS Digital AI Data SolutionsCalgary, AB, CA
Full-time

Dive into the innovative world of media evaluation as a Media Search Analyst.Set your own flexible hours while assessing exciting media types using a user-friendly web tool.This opportunity is tail... Show more

 • Promoted

Remote Email & SMS Growth Specialist for E‑commerce

Aplo GroupCalgary, AB, CA
Remote
Full-time

A leading e-commerce growth firm is seeking an Email & SMS Marketing Specialist to implement marketing strategies for e-commerce merchants.This remote role requires a minimum of 2 years in e-commer... Show more

 • Promoted

Remote On-Camera Content Creator for Brand Growth

Cache VenturesCalgary, AB, CA
Remote
Full-time

A creative content agency in Canada is seeking a passionate content creator to drive brand awareness through engaging digital content.The ideal candidate will possess strong skills in video editing... Show more

 • Promoted

Ophthalmologist AI Content Reviewer (Remote)

BraintrustCalgary, AB, CA
Remote
Full-time

A leading technology company is seeking a practicing Ophthalmologist for a remote Content Reviewer role.Applicants will utilize their expertise in eye care to review and refine AI-generated medical... Show more

 • Promoted

Remote Content Strategy Architect for Growth

Foundation MarketingCalgary, AB, CA
Remote
Full-time

A remote content marketing agency is searching for a Content Strategist to lead the development of data-driven content strategies for client accounts in Canada.You will be responsible for diagnosin... Show more

 • Promoted

Remote Freelance Designer & Content Producer (Healthcare)

JelberCalgary, AB, CA
Remote
Full-time

A global pharmaceutical support firm is looking for a Freelance Designer & Content Producer who can manage creative tasks for campaigns tailored to the Canadian healthcare market.The ideal candidat... Show more

 • Promoted

Remote Growth Director - Google & Facebook Ads Mastery

The MoonlightersCalgary, AB, CA
Remote
Full-time

A dynamic marketing agency seeks a Senior Facebook Ads and Google Ads Manager to lead and optimize client campaigns.The role involves managing both Google Ads and Facebook Ads, with responsibilitie... Show more

 • Promoted

Remote Content Marketing Strategist at Brafton

jobr.proCalgary, AB, CA
Remote
Full-time

Join Brafton as a Remote Content Marketing Strategist, focusing on enhancing client strategies through effective account management and SEO.This role suits digitally-savvy individuals looking to im... Show more

 • Promoted

Head of Global Game Publishing (Hybrid/Remote)

Titan1StudiosCalgary, Alberta, Canada
Remote
Full-time

A leading video game studio based in Canada is searching for a Head of Publishing to oversee its new division.You will spearhead strategies for launching titles and managing global distribution, dr... Show more

 • Promoted

Remote Content Marketing Manager for SaaS Growth

MCMK Holdings Canada Inc.Calgary, AB, CA
Remote
Full-time

A B2B technology startup solutions provider is seeking a Content Marketing Manager to work remotely from North America, Europe, or APAC.The ideal candidate will have 3-5 years of experience in cont... Show more

 • Promoted

Meta Ads Specialist (Shopify Focus) — Growth & Optimization

Acorn Strategy | Shopify Plus PartnersCalgary, AB, CA
Full-time

A leading e-commerce strategy firm in Canada is seeking a Mid-Level Meta Media Buyer to launch and optimize ad campaigns for Shopify brands.This full-time position involves working closely under a ... Show more

 • Promoted

Remote SEO & GEO Growth Lead (Canada)

Dentist FinderCalgary, AB, CA
Remote
Full-time

A dental services platform is seeking an Organic Growth Specialist to lead its SEO and Generative Engine Optimization efforts.This fully remote role focuses on enhancing organic visibility, collabo... Show more