Talent.com
Elite Travel Management
Remote Afterhours Travel AssociateElite Travel Management • Guelph, Ontario
Remote Afterhours Travel Associate

Remote Afterhours Travel Associate

Elite Travel Management • Guelph, Ontario
30+ days ago
Job type
  • Full-time
  • Remote
Job description

About the Role




Are you someone who thrives on helping others, communicates with ease, and genuinely enjoys creating exceptional experiences?


Do you prefer working from the comfort of your home while supporting travellers during moments that matter most? If so, you may be the perfect fit for our team.




As an After-hours Travel Associate, you’ll provide high-touch, urgent support to our clients outside of regular business hours. From last‑minute travel changes to hotel check‑in challenges, you’ll be the calm, resourceful expert they rely on. Reporting to the Director of Operations (or delegate), you’ll manage inbound inquiries and deliver timely, accurate solutions that keep our travellers moving—no matter the hour.




Key Responsibilities



  • Respond promptly to incoming client requests via phone, email, text, or chat.

  • Provide same‑day itinerary confirmations and accurate travel documentation.

  • Research solutions and make sound decisions that balance client needs with business requirements.

  • Resolve a wide range of travel-related questions, concerns, and issues.

  • Coordinate travel services and manage urgent or complex booking requests.

  • Make outbound calls to hotel partners to confirm reservations and billing.

  • Communicate professionally, clearly, and efficiently across all channels.

  • Offer reliable, informed travel advice tailored to client needs.

  • Document client issues for follow‑up and future reference.

  • Maintain up‑to‑date knowledge of company products, services, and promotions.

  • Support additional projects and assignments as needed.




Requirements



  • Full fluency in English (verbal and written).

  • 3+ years experience as a Travel Agent or Travel Manager.

  • 2+ years hands-on experience with Sabre GDS.

  • Proficiency with Sabre, Excel, and Word.

  • Strong problem-solving skills with a customer-first mindset.

  • Excellent interpersonal and written communication abilities.

  • Outstanding time management skills—you’re organized, self-motivated, and able to handle multiple tasks at once.

  • Reliable Alberta home address.

  • Flexible availability based on business needs.

  • You are smart, empathetic, independent, solutions-focused, and passionate about supporting travellers.

  • Proven record of punctuality and dependability.




Additional Considerations



  • This is a 100% remote, shift-based role supporting 24/7/365 after-hours operations. Early mornings, evenings, overnights, weekends, and holidays are required.

  • All after-hours positions include 4–6 weeks of in-office training at Elite Travel Management’s Head Office.

  • Elite Travel Management provides all required equipment.

  • A designated, secure, and professional home workspace is required.




Why Join Us?


This position offers exceptional flexibility, as long as you maintain an Alberta home address and have access to your router.


We offer unlimited career growth potential, a competitive compensation package (base salary plus travel perks), and the chance to join a passionate team that is redefining the travel industry by doing things purposefully different.




Ready to make an impact and be part of our story?
Let’s get started.

Create a job alert for this search

Remote Afterhours Travel Associate • Guelph, Ontario

Similar jobs

Senior Wind Technician & On-Site Troubleshooting Lead

Titan RenewablesTown Of Shelburne
Full-time

A leading renewable energy company is seeking a Wind Technician III to oversee on-site operations in Shelburne, Nova Scotia.The role requires troubleshooting of wind turbines and ensuring the execu... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausShelburne, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote Online Tasks – Earn Up to $1,500/month Playing Games

Free Cash by AlmediaDufferin, Other, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo... Show more

 • Promoted

Summer Youth Soccer Coach & Team Lead

Summer FC - Learn to Play SoccerShelburne, ON, CA
Full-time

A local soccer coaching organization in Ontario is seeking passionate coaches for their Summer FC program.As a Grassroots Soccer Coach, you'll engage children aged 3-8 in fun, skill-building sessio... Show more

 • Promoted

Band 6 Paediatric Physiotherapist - Part-Time Locum £30/Hr - £30 An Hour - Part Time

Sanctuary Personnel LtdDufferin, Canada
Part-time

A part-time Band 6 Paediatric Physiotherapist is needed in Morden, UK, offering £30/hr to work with children.HCPC registration and paediatric physiotherapy experience is required. Show more

 • Promoted

Statistics Private Tutoring Jobs Dufferin County

SuperprofDufferin County, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

General Duty Ultrasound Technologist - Repost - C$48,428 - C$56,145 A Year

Shared HealthDufferin, Canada
Full-time

Performs ultrasound scans requested by physicians, manages patients, and ensures quality assurance in a healthcare setting. Show more

 • Promoted

Part-Time Focus Group Participant - Remote

ApexFocusGroupGuelph, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters, Inc.guelph, on, Canada
Part-time

As a part-time Brand Ambassador, you bring our brand to life every day.Your goal is to provide everyone who comes in the store with an amazing shopping experience and to make their day better than ... Show more

 • Promoted

Market Research Associate - No Experience

Clubshop | USShelburne, Ontario
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Writer/Journalist Internship Part-Time In Worldwide - Remote Worldwide

The Borgen ProjectDufferin, Canada
Remote
Part-time +1

Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for pe... Show more

 • Promoted

Physiotherapist - C$39.9 - C$46.2 An Hour - No Experience Required

Winnipeg Regional Health Authority (WRHA)Dufferin, Canada
Full-time

A physiotherapist is needed to provide rehabilitation services, including assessment and intervention, for adults and children.The role involves collaboration with a multidisciplinary team. Show more

 • Promoted

Remote Sales - C$60,000 - C$140,000 A Year - Remote

RogersAmaranth, Canada
Remote
Full-time

Experience & Qualifications: A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDIC... Show more

 • Promoted

URGENT: Housekeeper Wanted - Experienced Housekeeper Wanted In Shelburne, Ontario $25/Hour! Apply

Housekeeper.comShelburne, Ontario, Canada
CA$25.00 hourly
Part-time

Are you a meticulous and reliable housekeeper looking for an opportunity in Shelburne, Ontario? I am seeking a detail-oriented individual to assist with various household tasks.The ideal candidate ... Show more

 • Promoted

Senior Assurance Manager Leading Engagements and Team Development

RLB LLPTown Of Shelburne
Full-time

Drive your career as a Senior Assurance Manager overseeing diverse client engagements.Lead a talented team while delivering top-notch service with flexible work arrangements to promote well-being.I... Show more

 • Promoted

Senior Beauty Specialist

Boots UKSouthgate, Grey County, Canada
Full-time +1

We’re shaking up the beauty scene at Boots, and our Senior Beauty Specialists are leading the charge.As a Senior Beauty Specialist, you will bring the energy, the passion, and the know-how to coach... Show more

 • Promoted

Medical Front Office Coordinator- Southgate, FL

HearUSASouthgate, Grey County, CA
Full-time

WSA is a global leader in the hearing aid industry.Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people... Show more

 • Promoted

New Graduate Physiotherapist | Start Jan 2026 - $80,000 A Year - No Experience Required

MediixDufferin, Canada
Full-time

Seeking a new graduate physiotherapist for a structured 2-year program starting January 2026.Offers mentoring, and a supportive team environment. Show more