Reliability Technical Services Engineer

Take Your Career to New Heights with Flair Airlines We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we're all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re confident in our approach, but we don’t take ourselves too seriously.

Your Team Join Flair’s Technical Services Engineering team as a Reliability Technical Services Engineer, where safety, reliability, and operational performance are essential to supporting a safe and dependable airline operation. Reporting to the Technical Services Manager or designate, you will be responsible for monitoring fleet health, analyzing reliability trends, and supporting corrective actions that improve dispatch reliability and reduce operational disruptions. In this role, you will work closely with teams across Technical Services, Maintenance Programs, Line Maintenance, Quality Assurance, OEMs, vendors, and other cross‑functional stakeholders to investigate reliability risks, review fleet performance data, and provide data‑driven technical recommendations. The position requires the ability to work independently with minimal supervision in an office environment. Occasional domestic or international travel may be required to support operational, technical, or training requirements.

This position is based on‑site at our Calgary, AB office.

A Day In The Life As a Reliability Technical Services Engineer, you will support the safe, reliable, and cost‑effective operation of Flair’s fleet by monitoring fleet health, analyzing performance trends, investigating reliability concerns, and supporting corrective actions that improve dispatch reliability and reduce operational disruptions. This role is primarily focused on Reliability, with support to Maintenance Programs and broader Technical Services initiatives as required. You will:

Compile and issue monthly Reliability Statistics Reports, and routinely review Journey Logs, delay/cancellation data, and unscheduled component removals.

Investigate repetitive aircraft defects, in‑service fleet problems, and complex requests from Line Maintenance, offering data‑driven recommendations for improvement.

Lead monthly Fleet Performance & Dispatch Reliability meetings, and manage Data Collection, Analysis, Reporting, and Follow‑up functions of the Reliability Program.

Develop, revise, and implement custom maintenance program task cards; evaluate component and system performance using in‑service failure data and maintenance history.

Provide technical support for modifications to the reliability and maintenance programs, considering changes in aircraft utilization, staffing, ground time, and network demands.

Liaise with vendors, Field Service Representatives, OEMs, and other engineering trades to ensure that maintenance and reliability issues are addressed and that any upgrades or improvements are integrated effectively.

Support new aircraft inductions, internal/external audits, and business improvement initiatives, while optimizing scheduled maintenance visits and heavy maintenance programs.

Act as a backup to maintain and continuously improve the scheduled maintenance program, ensuring alignment with company policies, manufacturer guidance, and Transport Canada regulatory requirements.

Participate in maintenance status and planning meetings as a key technical advisor for Reliability.

Actively contribute to Flair’s Safety Management System (SMS) program and perform the Fleet Manager role during their absence.

Perform other duties as assigned, ensuring the overall dependability and safety of Flair’s fleet.

What You Bring To The Role The preferred candidate should exemplify Flair's core values: honesty, accountability, efficiency, and respect, while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:

Education:

Bachelor’s degree in Aerospace Engineering or a related discipline.

Hold a valid Transport Canada AME M, E, or S license.

Experience:

Minimum of six (6) years of relevant aircraft maintenance, technical services, reliability, maintenance programs, or airline engineering experience preferred.

Minimum of two (2) years of Boeing aircraft experience preferred.Boeing 737 NG and/or MAX endorsement is considered an asset.

Demonstrated knowledge of Canadian Air Regulations (CARs).

Knowledgeable in computer‑based maintenance software, AMOS is considered an asset.

Intermediate level of proficiency using Microsoft Office Outlook, Word, Excel, and data entry.

Skills & Abilities:

Demonstrated ability to work effectively in a high‑stress, deadline‑driven, ever‑changing work environment while prioritizing tasks and assignments.

High degree of interpersonal and communication proficiency, including written, verbal, and presentation skills.

Demonstrated analytical, decision‑making, and problem‑solving skills.

Ability to work both independently and in a team environment with multiple cross‑departmental stakeholders.

Ability to handle multiple priorities and manage projects to successful completion on tight timeframes.

Proven planning and organizational skills as well as attention to detail.

Competencies:

Leading as a Flair teammate by demonstrating collaborative behavior and modeling the company's values in all interactions.

Maintaining diverse relationships with peers and stakeholders to foster effective communication and collaboration.

Delivering results with impact by setting clear goals, prioritizing tasks effectively, and continuously striving for improvement in performance and outcomes.

Requirements:

Clear criminal record check and satisfactory employment references.

Must be legally eligible to work in Canada without restriction.

Why You’ll Love Working Here At Flair, we prioritize our teams by cultivating a supportive, collaborative work environment filled with opportunities for growth. Investing in our people is at the heart of what we do because your success fuels our collective achievements. We are dedicated to fostering a workplace where leaders thrive, innovation flourishes, and every team member feels valued and empowered.

Benefits From the moment you join us, you’ll have access to a comprehensive benefits package designed to support your well‑being—because when you’re at your best, so are we. This benefits package includes:

Comprehensive Salary—A salary that reflects your experience and contributions.

Comprehensive Benefits—Competitive medical and dental coverage, disability insurance, life insurance, and an employee & family assistance program.

Retirement Savings—A pension plan with employer‑matched contributions.

Unlimited Travel Perks—Enjoy free and discounted flights for you and your travel companions.

Your Career, Your Journey—Join Flair! If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role. We look forward to reviewing your application.

Application Deadline: when a successful candidate is identified

Inclusion & Diversity At Flair, we’re committed to building an inclusive, equal, and accessible workplace that welcomes diverse talent. We encourage candidates from all backgrounds to apply. If you need accommodation during the selection process, just let us know.

We thank all applicants for their interest in Flair; however, only those selected to continue in the process will be contacted.

Website: www.flyflair.com

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