Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support.
At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.
About the RoleLocation: Remote - Canada based only
Title: Care Coordinator (Patient Support)
We’re hiring a full-time remote Care Coordinator (Patient Support) to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point of contact for everything they need, including scheduling changes, billing questions, troubleshooting Zoom – all while providing friendly, reliable guidance every step of the way.
In this role, you’ll ensure patients always feel cared for, informed, and supported. You’ll handle a range of administrative and customer service requests via phone, email, and text with empathy, precision, and professionalism. This is an ideal position for someone who thrives on solving problems, staying organized under pressure, and making people feel valued and understood — all while helping deliver high-quality mental healthcare for older adults.
Who You AreExceptional communicator. You’re clear, kind, and patient — able to translate complex information (like billing or scheduling) into reassuring, easy-to-understand guidance.
Detail-oriented problem solver. You spot issues before they escalate, follow up without being prompted, and take pride in getting things right the first time.
Calm under pressure. You stay composed and resourceful when juggling multiple requests, maintaining professionalism and empathy throughout.
Tech-comfortable and adaptable. You learn new platforms quickly — whether it’s an EHR like Healthie, a messaging tool like OhMD, or scheduling and billing software.
Mission-driven with relevant experience. You care deeply about making mental health care accessible for older adults and may come from a background in customer support, patient support, care coordination, or healthcare administration, where empathy and organization are key.
Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.
If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.
Remote Care Coordinator (Patient Support) • Vernon, British Columbia
Hello, my name is Joanne, and I am looking for a compassionate and reliable elder care provider for my family in Coldstream, British Columbia.We are seeking a live-out, part-time companion who can ... Show more
Interior Health is looking for an experienced Coordinator, Network Projects to join our team on a full time permanent basis.This position offers a flexible work location from within the Interior He... Show more
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s).Provides administ... Show more
Shifts ranging anywhere from 4 hours up to 12 hours.Flexible working hours - Select your own shifts.PPE provided (Personal protective equipment).Ongoing shifts in order to build close relationships... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more
At Landmark Dental Centre, we believe exceptional patient care starts with an exceptional team.Our supportive and collaborative group of dental professionals values teamwork, continuous learning, a... Show more
Compensation: CAD 60,000 - CAD 80,000 - yearly.Salary$60,000- $80,000 based on experience, plus vacation and statutory holiday pay.Inclusion, collaboration, innovation and courage.These values spea... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more
Attention! This vacancy is temporarily suspended!.Active Vacanncy Now Available At JEWISH GENERAL HOSPITAL,You Are Welcome To Our Great Job Opportuities.Clay Construction Group have opening for the... Show more
Our Administrative Coordinator is a master multitasker, detail enthusiast, and a people-focused supporter of our organizational operations.If you thrive in a dynamic corporate environment and enjoy... Show more
We are seeking a proactive and detail-oriented Sales Coordinator to support sales operations, customer service, and account management activities.This role is responsible for coordinating new accou... Show more
Join an impactful team as a Health Care Assistant.Provide heartfelt support to seniors while assisting them with daily living activities and ensuring their well-being in a caring environment.As a H... Show more
When you join Okanagan College, you’re joining a team that’s transforming lives and communities.Every course you create, every student you support and every connection you build, it all matters.Be ... Show more
Evolve Allied Health – Springfield.Looking for a locum for any days through the summer, as well as October and November.Springfield Rd, Kelowna, Canada.Job Type: Medium Term (2-8 weeks).Proposed Da... Show more
At Landmark Dental Centre, we believe exceptional patient care starts with an exceptional team.Our supportive and collaborative group of dental professionals values teamwork, continuous learning, a... Show more
Long-term locum options with potential to take over as the primary MD for this practice.Location: KINGSFOIL MEDICAl CLINIC, 764 BERNARD AVE, KELOWNA, Canada.Proposed Dates: Jan 1, 2026 - Jan 15, 20... Show more
A research organization seeks individuals for flexible part-time work from home opportunities.Participants will engage in consumer research studies, including online interviews and product evaluati... Show more
A leading pharmacy provider is seeking a full-time pharmacist in Salmon Arm, British Columbia.The role includes checking prescriptions, dispensing medications, and advising customers on non-prescri... Show more
Waste Connections of Canada is seeking a Sales Coordinator to enhance our sales operations and customer engagement.This administrative role focuses on account management, documentation, and proacti... Show more
Explore the role of Administrative Support Assistant with a focus on remote work.This position offers a chance to perform routine tasks with a structured approach, perfect for organized individuals... Show more
