Our organization operates on an international scale, providing protection solutions to working families across the United States, Canada, and New Zealand, along with services offered through a fully owned subsidiary based in New York.
For over 70 years, we’ve focused on supporting everyday families by offering life, accident, and supplemental health coverage. Our work primarily serves members of unions, associations, and similar groups, helping them secure reliable protection. Our team is built on long-term relationships, connecting with clients in a way that is convenient and comfortable for them.
Provide clients with enrollment information and determine qualification eligibility
Manage inbound customer inquiries and provide timely support
Coordinate and direct incoming calls appropriately
Follow up with clients and return calls as needed
Assist individuals with coverage requests while prioritizing their needs
Prepare and present personalized plan options based on client situations
Stay informed on updates by working closely with leadership and training teams
Comprehensive training program with ongoing support
Fully remote work environment
Competitive pay structure
Weekly earnings with additional bonus opportunities
Clear path for advancement within the company
Access to full benefits after three months
Strong emphasis on maintaining a healthy work-life balance
Remote Benefits Specialist - No Experience Required (Remote) • St Catharines, Ontario
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