Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support.
At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.
About the RoleLocation: Remote - Canada based only
Title: Care Coordinator (Patient Support)
We’re hiring a full-time remote Care Coordinator (Patient Support) to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point of contact for everything they need, including scheduling changes, billing questions, troubleshooting Zoom – all while providing friendly, reliable guidance every step of the way.
In this role, you’ll ensure patients always feel cared for, informed, and supported. You’ll handle a range of administrative and customer service requests via phone, email, and text with empathy, precision, and professionalism. This is an ideal position for someone who thrives on solving problems, staying organized under pressure, and making people feel valued and understood — all while helping deliver high-quality mental healthcare for older adults.
Who You AreExceptional communicator. You’re clear, kind, and patient — able to translate complex information (like billing or scheduling) into reassuring, easy-to-understand guidance.
Detail-oriented problem solver. You spot issues before they escalate, follow up without being prompted, and take pride in getting things right the first time.
Calm under pressure. You stay composed and resourceful when juggling multiple requests, maintaining professionalism and empathy throughout.
Tech-comfortable and adaptable. You learn new platforms quickly — whether it’s an EHR like Healthie, a messaging tool like OhMD, or scheduling and billing software.
Mission-driven with relevant experience. You care deeply about making mental health care accessible for older adults and may come from a background in customer support, patient support, care coordination, or healthcare administration, where empathy and organization are key.
Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.
If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.
Remote Care Coordinator (Patient Support) • Timmins, Ontario
The schedule for this position is Monday-Friday, 8 hrs/day or 4 on, 3 off, 10hrs/day.This position offers a base salary range of $70,000 - $100,000 annually, based on qualifications and experience.... Show more
Bayshore HealthCare is a leading provider of home and community health care services.We are seeking a dedicated and supportive individual to join our team as a Rehab Assistant in Timmins and surrou... Show more
Provide essential support as a Care Assistant for post-hospital clients in Timmins, Ontario.Help clients transition home by managing care plans and addressing their immediate needs.This permanent f... Show more
Enhance your career as a Case Aide Intake at CDSB, where your skills in customer service and organization will shine.This role supports community engagement through effective case management and cl... Show more
P3 Veterinary Partners in Kamloops is seeking an enthusiastic full-time Hospital Administrator to join our amazing team.The Hospital Administrator will provide onsite leadership and oversight of th... Show more
Timmins and Area Women in Crisis (TAWC) is a dynamic, community‑based feminist organization, which provides services on intimate partner abuse and sexual violence to women and their children in the... Show more
Job Title: Administrative Assistant Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to participate ... Show more
This posting represents a current and active vacancy.Lead Manager, Ontario Works and Client Care.Under the general direction of the Lead Manager, Ontario Works and Client Care, in accordance with C... Show more
CAN - ON - Timmins & District Branch.Facilitate/arrange the client’s transportation home utilizing local transportation services and/or drive agency vehicles as needed.Support clients in understand... Show more
Explore a rewarding opportunity as a patient-focused General Practitioner in Timmins, Northern Ontario.Contribute to a reputable clinic group that prioritizes efficient healthcare delivery.This rol... Show more
Northern College is seeking a Nurse Practitioner at our East End Family Health Team.The successful candidate will possess strong analytical and critical thinking skills with the ability to work und... Show more
Hello! My name is Olivia, and I have hands-on experience working in senior homes through my co-op placement.During that time, I assisted residents with daily activities, offered companionship, help... Show more
Impact the lives of others as a Part-Time Rehab Assistant with Bayshore HealthCare in Timmins.Assist clients in reaching their rehabilitation goals through supportive and personalized care.In this ... Show more
Positions Across Northwest And Northeast Ontario.Premium pay rates—Northern remoteness adds $10–$15/hr above Southern Ontario base rates.Stable, ongoing work—Northern Ontario government facilities ... Show more
A veterinary health care provider in Timmins is seeking a full-time Hospital Administrator to lead their veterinary team.The ideal candidate will have experience and skills in team management, cust... Show more
Explore a rewarding opportunity as a patient-focused General Practitioner in Timmins, Northern Ontario.Contribute to a reputable clinic group that prioritizes efficient healthcare delivery.This rol... Show more
Explore the role of Administrative Support Assistant with a focus on remote work.This position offers a chance to perform routine tasks with a structured approach, perfect for organized individuals... Show more
Take the lead as a Nurse Practitioner in the outpatient Regional Eating Disorders Program at Timmins and District Hospital.Provide expert assessments and ongoing treatment for individuals with eati... Show more
Timmins and District Hospital is seeking a Nurse Practitioner specializing in diabetes care.Focus on treatment and education to foster patient self-management.As part of the Diabetes Program, you w... Show more
A healthcare facility in Timmins is seeking a Registered Nurse for the Surgical Department.The role involves providing patient care to surgical patients while adhering to nursing standards and hosp... Show more
