Talent.com
Midea
Remote Technical Support SpecialistMidea • Halton Hills, Ontario
Remote Technical Support Specialist

Remote Technical Support Specialist

Midea • Halton Hills, Ontario
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Technical Support Specialist- HVAC


Location: Remote



About Midea America Canada Corporation (MACC):


Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving the lives of consumers through innovative, high-quality products. At MACC, we pride ourselves on fostering creativity and excellence in every aspect of our work.


This internship provides a unique opportunity to work with a dynamic team, gain hands-on experience in marketing and communications, and contribute to impactful campaigns.



We are seeking a Technical Support Specialist with strong hands-on experience in HVAC systems, particularly in gas and refrigeration. This role is responsible for providing technical support, troubleshooting, and guidance to customers and internal teams, ensuring the proper installation, operation, and maintenance of HVAC equipment.



The ideal candidate has a solid technical background and holds relevant certifications such as Gas Certification and/or Refrigeration License, with the ability to diagnose and resolve issues efficiently while ensuring compliance with safety regulations.




Key Responsibilities:



  • Communicate with customers for daily technical inquiries and provide the solution;

  • Responsible for the full lifecycle management of products, combining the development and changes of the market, technology, etc., to manage the lifecycle of product planning, launch, upgrading, iteration, and delisting,

  • Collaborate with Product Supervisor to plan and manage customer product lines in business regions, prepare regional product maps, and organize market analysis;

  • Collaborate with pre-sales and after-sales technician to plan new products based on market demand, conduct product transformation, prepare product launch materials, follow up and rectify market quality;

  • Cooperate with headquarter promote our new product and work with sales to achieve new business opportunities

  • Responsible for refining the selling points of planned products in various regions, and supporting the launch of new products through production, research, and sales;

  • Collaborate with Product Supervisor to conduct market industry and competitor trends survey, regularly collecting and analysing industry, market, and competitor information.



Qualifications and Skills:



  • Bachelor’s Degree, preferably in Mechanical Engineering

  • Fluency in French (mandatory), with the ability to communicate effectively with customers and internal teams.

  • Gas Certification and/or Refrigeration License required for HVAC

  • 3+ years of customer-facing residential HVAC experience

  • Strong interpersonal skills with the ability to communicate with technical teams

  • Strong problem-solving skills and ability to organize/execute a strategy

  • A proven leader with the ability to influence others at all levels within the organization

  • Goal-oriented & self-managed

  • Ability to thrive in a collaborative team environment

  • Experience identifying opportunities to provide excellent value for the customer



The expected base salary range for this role is CAD70,000 – CAD85,000. Final compensation will be based on a variety of factors, including experience, skills, and qualifications relevant to the position. This job posting represents a current opportunity within the company.



Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


Create a job alert for this search

Remote Technical Support Specialist • Halton Hills, Ontario

Similar jobs

Full-Time Focus Group Participant - Remote

ApexFocusGroupHamilton, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

In-Home Personal Support Specialist – Flexible Schedule

CBI Home HealthHamilton, ON, CA
Full-time

A community healthcare provider is seeking Personal Support Workers in Hamilton to support independent living at home.Responsibilities include providing personal care, observing clients' health, an... Show more

 • Promoted

Agronomy Admin & Sales Support - Central Ontario FS - Alliston, ON

FS SystemAlliston, ON, CA
Full-time

Select how often (in days) to receive an alert:.Central Ontario FS, a division of GROWMARK, Inc.We are driven to deliver innovative solutions to help improve the profitability of our customers and ... Show more

 • Promoted

Technical Specialist in Bilingual Support

Phoenix Contact CanadaMilton, Halton Region, CA
Full-time

Embark on a rewarding career as a Technical Specialist in Bilingual Support at Phoenix Contact, specializing in Marking and Installation.This role emphasizes technical support and solution developm... Show more

 • Promoted

Pharmacy Support Specialist & Customer Care

Avanti Software Inc.Hamilton, ON, CA
Full-time

A healthcare services provider is seeking a Pharmacy Assistant / Customer Service Representative in Hamilton, Ontario.This full-time role requires collaboration with pharmacists and entails respons... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausPuslinch, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Research Technical Specialist

St. Joseph's Healthcare HamiltonHamilton, ON, CA
Part-time +1

Department: Nair General Research.Employee Type: Temporary, Part Time.Number of Weeks (Temporary): 50.Reason for Posting: This is a new position.Shift Start: Hours are subject to change based on op... Show more

 • Promoted

Adult Behavioral Support Specialist

Eliot Community Human ServicesHamilton, ON, CA
Full-time

Empower adults facing mental health challenges as a Behavioral Specialist I.Deliver person-centered interventions that promote recovery and resilience within a multidisciplinary team.Your role is c... Show more

 • Promoted

Traffic Tech Customer Service Specialist

Traffic TechHamilton, ON, CA
Full-time

Elevate your career as a Customer Service Representative at Traffic Tech in Hamilton, ON, supporting global logistics operations.This role emphasizes excellent communication and the ability to mana... Show more

 • Promoted

Disability Management Admin & Scheduling Specialist

Workplace Medical Corp.Hamilton, ON, CA
Full-time

A national health services provider in Hamilton, Ontario seeks a Disability Management Services Coordinator.This individual will oversee administrative tasks, coordinate assessments, and ensure eff... Show more

 • Promoted

Direct Support Professional — Empower Lives & Skills

Cedar Heights Residential LivingOrangeville, ON, CA
Full-time

A supportive residential care provider in Ontario is seeking Direct Support Professionals to assist individuals with disabilities in achieving personal and educational goals.Applicants must have a ... Show more

 • Promoted

Customer Support Specialist - Bilingual (French)

UlineHamilton, ON, CA
Full-time

James Snow Parkway, Milton, ON L9T 8L1.Fast, friendly and customer focused.As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our custo... Show more

 • Promoted

Part-Time Focus Group Participant - Remote

ApexFocusGroupHamilton, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Service Support Specialist

SensityHamilton, ON, CA
Full-time

Sensity is a not-for-profit organization providing services and programs to members of the deafblind community.We are recognized in Canada and around the world as a leader in the provision of Inter... Show more

 • Promoted

Automation Specialist: PLC Coding & On-Site Support

SignodeHalton Hills, ON, CA
Full-time

A leading industrial automation company is seeking an Industrial Automation Specialist in Halton Hills, Ontario.This role involves installing, troubleshooting, and providing support for automated s... Show more

 • Promoted

Lead, Technical Support, OnSPARK

Research Computing TeamsHamilton, ON, CA
Full-time

The Data Programmer is responsible for all aspects of data processing workflow management.This includes data analysis, conversion, manipulation, and output.This role ensures data accuracy and timel... Show more

 • Promoted

Hope‑Driven Residential Support Specialist

The Salvation Army in CanadaHamilton, ON, CA
Full-time

A charity service organization in Hamilton is seeking a Residential Counsellor to support adults with developmental disabilities.Responsibilities include promoting independence, ensuring physical n... Show more

 • Promoted

Quality Improvement Decision Support Specialist

Hamilton Family Health TeamHamilton, ON, CA
Full-time

Together, we do amazing things every day.Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities.With the Hamilton Family Health Team, you can have all of ... Show more

 • Promoted

Quotations Specialist

EMCO CorporationHamilton, ON, CA
Full-time

Compensation: CAD 50,000 - CAD 60,000 - yearly.EMCO Corporation is one of Canada's leading construction wholesale distribution businesses, serving contractors and partners across the country.Backed... Show more

 • Promoted

Specialist, Product Support

Gordon Food Service - CanadaMilton, Halton Region, CA
Full-time

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share.Here’s a quick glance of who we are and the impact you could ... Show more