Talent.com
Midea
Remote Technical Support SpecialistMidea • Greater Sudbury, Ontario
Remote Technical Support Specialist

Remote Technical Support Specialist

Midea • Greater Sudbury, Ontario
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Technical Support Specialist- HVAC


Location: Remote



About Midea America Canada Corporation (MACC):


Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving the lives of consumers through innovative, high-quality products. At MACC, we pride ourselves on fostering creativity and excellence in every aspect of our work.


This internship provides a unique opportunity to work with a dynamic team, gain hands-on experience in marketing and communications, and contribute to impactful campaigns.



We are seeking a Technical Support Specialist with strong hands-on experience in HVAC systems, particularly in gas and refrigeration. This role is responsible for providing technical support, troubleshooting, and guidance to customers and internal teams, ensuring the proper installation, operation, and maintenance of HVAC equipment.



The ideal candidate has a solid technical background and holds relevant certifications such as Gas Certification and/or Refrigeration License, with the ability to diagnose and resolve issues efficiently while ensuring compliance with safety regulations.




Key Responsibilities:



  • Communicate with customers for daily technical inquiries and provide the solution;

  • Responsible for the full lifecycle management of products, combining the development and changes of the market, technology, etc., to manage the lifecycle of product planning, launch, upgrading, iteration, and delisting,

  • Collaborate with Product Supervisor to plan and manage customer product lines in business regions, prepare regional product maps, and organize market analysis;

  • Collaborate with pre-sales and after-sales technician to plan new products based on market demand, conduct product transformation, prepare product launch materials, follow up and rectify market quality;

  • Cooperate with headquarter promote our new product and work with sales to achieve new business opportunities

  • Responsible for refining the selling points of planned products in various regions, and supporting the launch of new products through production, research, and sales;

  • Collaborate with Product Supervisor to conduct market industry and competitor trends survey, regularly collecting and analysing industry, market, and competitor information.



Qualifications and Skills:



  • Bachelor’s Degree, preferably in Mechanical Engineering

  • Fluency in French (mandatory), with the ability to communicate effectively with customers and internal teams.

  • Gas Certification and/or Refrigeration License required for HVAC

  • 3+ years of customer-facing residential HVAC experience

  • Strong interpersonal skills with the ability to communicate with technical teams

  • Strong problem-solving skills and ability to organize/execute a strategy

  • A proven leader with the ability to influence others at all levels within the organization

  • Goal-oriented & self-managed

  • Ability to thrive in a collaborative team environment

  • Experience identifying opportunities to provide excellent value for the customer



The expected base salary range for this role is CAD70,000 – CAD85,000. Final compensation will be based on a variety of factors, including experience, skills, and qualifications relevant to the position. This job posting represents a current opportunity within the company.



Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


Create a job alert for this search

Remote Technical Support Specialist • Greater Sudbury, Ontario

Similar jobs

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausSudbury, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USValley East, Ontario
Remote
Full-time

Discover The System MyLeadBiz  That’s Helping Newbies Earn Daily.Turn free traffic into  $100+ per day  with this beginner-friendly biz opp strategy.No product or tech skills n... Show more

ESL Private Tutoring Jobs Capreol

SuperprofCapreol, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Private Tutoring Jobs Capreol

SuperprofCapreol, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Trigonometry Private Tutoring Jobs Capreol

SuperprofCapreol, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

English Private Tutoring Jobs Capreol

SuperprofCapreol, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Algebra Private Tutoring Jobs Blezard Valley

SuperprofBlezard Valley, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Part-Time Focus Group Participant - Remote

ApexFocusGroupGreater Sudbury, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSudbury, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Palladino Honda Administrative Support Specialist

Palladino HondaGreater Sudbury, Sudbury District, CA
Full-time

Enhance your skills at Palladino Honda as a full time Administrative Assistant, where customer service meets administrative proficiency.Your role will be essential for visitor management and intern... Show more

 • Promoted

Chemistry Private Tutoring Jobs Capreol

SuperprofCapreol, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Algebra Private Tutoring Jobs Capreol

SuperprofCapreol, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Spanish Private Tutoring Jobs Blezard Valley

SuperprofBlezard Valley, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Private Tutoring Jobs Blezard Valley

SuperprofBlezard Valley, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

English Private Tutoring Jobs Blezard Valley

SuperprofBlezard Valley, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Physics Private Tutoring Jobs Capreol

SuperprofCapreol, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Full-Time Focus Group Participant - Remote

ApexFocusGroupGreater Sudbury, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

ESL Private Tutoring Jobs Blezard Valley

SuperprofBlezard Valley, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Office Administration Support Work

HRS Talent SolutionsSudbury, ON, Canada
CA$28.00 hourly
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Administrative Support Assistant opportunity.This role is best suit... Show more

Spanish Private Tutoring Jobs Capreol

SuperprofCapreol, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more