Talent.com
Cypfer
Remote Tactical Communication ManagerCypfer • Vernon, British Columbia
Remote Tactical Communication Manager

Remote Tactical Communication Manager

Cypfer • Vernon, British Columbia
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Role Summary




The Tactical Communication Manager serves as the first operational point of contact for time-sensitive cyber incidents involving threat actor communications. This role is responsible for rapid intake, client-facing coordination, and internal activation during high-pressure cyber events.



Operating at the intersection of crisis response, client communications, and internal coordination, the Tactical Communication Manager ensures swift escalation, accurate information flow, and disciplined execution during critical incidents.



The ideal candidate is calm under pressure, highly organized, client-credible, and able to think quickly in dynamic, time-sensitive situations.



Core Responsibilities






  • Serve as the initial point of contact for inbound, time-sensitive cyber incidents, monitoring designated intake channels and responding within required timeframes.

  • Coordinate and facilitate rapid scoping calls with clients and internal stakeholders to support swift case activation.

  • Act as a client-facing communications lead during early-stage incidents, maintaining clear, calm, and professional engagement under pressure.

  • Collect, organize, and document pre-scoping and intake information required to support operational readiness and Statement of Work (SOW) drafting.

  • Create and manage secure internal communication channels (e.g., Slack or Telegram) for active incidents, ensuring accurate, real-time updates are maintained.

  • Track incident status, action items, and dependencies, proactively following up to keep cases moving forward.

  • Support post-scoping operational steps, including coordination of secure data exchange processes and internal handoffs once approvals are in place

  • Maintain detailed and organized case notes, timelines, and communication records throughout the lifecycle of an incident.

  • Escalate risks, blockers, or urgent issues promptly to appropriate internal stakeholders.

  • Operate effectively in high-pressure, fast-moving situations, adapting quickly as new information becomes available.




Required Skills & Qualifications



  • Bachelor's degree in a related field or equivalent work experience.

  • Technical proficiency in cyber threat research and analysis.

  • Strong client relationship management skills.

  • Strong written and verbal communication skills, particularly in client-facing and high-pressure environments.

  • Demonstrated ability to stay organized and detail-oriented while managing multiple active incidents.

  • Ability to think quickly, prioritize effectively, and remain composed under pressure.

  • Professional judgment and discretion when handling sensitive information.

  • Strong follow-through and accountability.




Preferred Experience



  • Experience in crisis management, incident response coordination, cybersecurity, investigations, or high-stakes client services.

  • Familiarity with secure communications and handling sensitive or confidential information.

  • Experience coordinating cross-functional teams in urgent or time-sensitive situations.



CYPFER is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.



We thank you for your interest in joining the CYPFER team! While we welcome all applicants, only those who are selected for an interview will be contacted.









Create a job alert for this search

Remote Tactical Communication Manager • Vernon, British Columbia

Similar jobs

Interior Health Dispatcher – Casual Role

Interior Health AuthorityKelowna, Regional District of Central Okanagan, CA
Full-time

Elevate your career as a casual Dispatcher at Interior Health in Kelowna.This role entails managing vital communications for the Protection Services Operations Centre.As a Dispatcher, you will be r... Show more

 • Promoted

Sales Representative - 60k / Year - Remote

Spade RecruitingSalmon Arm, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Full-Time Focus Group Participant - Remote

ApexFocusGroupKelowna, BC, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Client Relations and Operations Manager

Pivot + EdgeSalmon Arm, Columbia-Shuswap Regional District, CA
Full-time

If you are looking for a place where your work genuinely matters, this is the kind of company people stay with for years.Don Hindbo built the business in 1992, and his son Coady has spent more than... Show more

 • Promoted

Tim Hortons Restaurant Manager Role

608940 B.C. Ltd DBA Tim Hortons RestaurantSalmon Arm, Columbia-Shuswap Regional District, CA
Full-time +1

Take charge as a Restaurant Manager at Tim Hortons in Salmon Arm, BC.This full-time role requires expertise in operations, customer service, and team leadership.Ltd is looking for two skilled Resta... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupSalmon Arm, British Columbia, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more

 • Promoted

Remote Appointment Setter - 60k / Year

Spade RecruitingSalmon Arm, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSalmon Arm, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Custom Home Client Relations Manager

Pivot + EdgeSalmon Arm, Columbia-Shuswap Regional District, CA
Full-time

Become a Custom Home Client Relations Manager with a reputable builder in Salmon Arm.Focus on client engagement and operational efficiency to deliver top-notch service.This position is designed for... Show more

 • Promoted

Client Relations and Operations Manager

pivotandedgeSalmon Arm, Columbia-Shuswap Regional District, CA
Full-time

If you are looking for a place where your work genuinely matters, this is the kind of company people stay with for years.Don Hindbo built the business in 1992, and his son Coady has spent more than... Show more

 • Promoted

Creative Chef for Full-Time Role

The Canooligan Lake Lounge & EaterySalmon Arm, Columbia-Shuswap Regional District, CA
Full-time +1

Embark on your culinary journey as a full time Chef, dedicated to crafting diverse and delightful dishes.Bring your passion for food to life and cater to our special events.In this permanent Chef p... Show more

 • Promoted

Case Manager, Upstream

BGC OkanaganKelowna, Regional District of Central Okanagan, CA
Full-time +1

Be among the first 25 applicants.Direct message the job poster from BGC Okanagan.Program Coordinator & Residential Worker - BGC Okanagan | Aspiring a career in Higher Education.Location: Kelowna, B... Show more

 • Promoted

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingSalmon Arm, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupSalmon Arm, British Columbia, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Youth Upstream Case Manager – Early Intervention

BGC OkanaganKelowna, Regional District of Central Okanagan, CA
Full-time

A community-focused non-profit organization in Kelowna is seeking a Program Coordinator & Residential Worker to support youth experiencing barriers at home and in school.This role, which requires a... Show more

 • Promoted

Ielcc Funding Program Manager (Remote) - C$83,274 - C$95,000 A Year - Remote

IelccKelowna, Canada
Remote
Full-time

A non-profit organization focusing on Indigenous communities is seeking an IELCC Community Funding Project Manager in British Columbia.This role involves managing funding operations and ensuring cu... Show more

 • Promoted

Part-Time Focus Group Participant - Remote

ApexFocusGroupKelowna
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Game Tester - Remote

AlmediaSalmon Arm, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausSalmon Arm, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Retirement Consultant

Sun LifeSalmon Arm, Columbia-Shuswap Regional District, CA
Full-time

You are as unique as your background, experience and point of view.Here, you’ll be encouraged, empowered and challenged to be your best self.You'll work with dynamic colleagues–experts in their fie... Show more