Talent.com
Cypfer
Remote Tactical Communication ManagerCypfer • Niagara Falls, Ontario
Remote Tactical Communication Manager

Remote Tactical Communication Manager

Cypfer • Niagara Falls, Ontario
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Role Summary




The Tactical Communication Manager serves as the first operational point of contact for time-sensitive cyber incidents involving threat actor communications. This role is responsible for rapid intake, client-facing coordination, and internal activation during high-pressure cyber events.



Operating at the intersection of crisis response, client communications, and internal coordination, the Tactical Communication Manager ensures swift escalation, accurate information flow, and disciplined execution during critical incidents.



The ideal candidate is calm under pressure, highly organized, client-credible, and able to think quickly in dynamic, time-sensitive situations.



Core Responsibilities






  • Serve as the initial point of contact for inbound, time-sensitive cyber incidents, monitoring designated intake channels and responding within required timeframes.

  • Coordinate and facilitate rapid scoping calls with clients and internal stakeholders to support swift case activation.

  • Act as a client-facing communications lead during early-stage incidents, maintaining clear, calm, and professional engagement under pressure.

  • Collect, organize, and document pre-scoping and intake information required to support operational readiness and Statement of Work (SOW) drafting.

  • Create and manage secure internal communication channels (e.g., Slack or Telegram) for active incidents, ensuring accurate, real-time updates are maintained.

  • Track incident status, action items, and dependencies, proactively following up to keep cases moving forward.

  • Support post-scoping operational steps, including coordination of secure data exchange processes and internal handoffs once approvals are in place

  • Maintain detailed and organized case notes, timelines, and communication records throughout the lifecycle of an incident.

  • Escalate risks, blockers, or urgent issues promptly to appropriate internal stakeholders.

  • Operate effectively in high-pressure, fast-moving situations, adapting quickly as new information becomes available.




Required Skills & Qualifications



  • Bachelor's degree in a related field or equivalent work experience.

  • Technical proficiency in cyber threat research and analysis.

  • Strong client relationship management skills.

  • Strong written and verbal communication skills, particularly in client-facing and high-pressure environments.

  • Demonstrated ability to stay organized and detail-oriented while managing multiple active incidents.

  • Ability to think quickly, prioritize effectively, and remain composed under pressure.

  • Professional judgment and discretion when handling sensitive information.

  • Strong follow-through and accountability.




Preferred Experience



  • Experience in crisis management, incident response coordination, cybersecurity, investigations, or high-stakes client services.

  • Familiarity with secure communications and handling sensitive or confidential information.

  • Experience coordinating cross-functional teams in urgent or time-sensitive situations.



CYPFER is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.



We thank you for your interest in joining the CYPFER team! While we welcome all applicants, only those who are selected for an interview will be contacted.









Create a job alert for this search

Remote Tactical Communication Manager • Niagara Falls, Ontario

Similar jobs

AE - Selling Team Leader (Assistant Manager)

American Eagle OutfittersNiagara-on-the-Lake, ON, CA
Full-time

Niagara on the Lake, ON, Canada.As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations o... Show more

 • Promoted

AE - Selling Team Leader (Assistant Manager)

American Eagle Outfitters Inc.Niagara-on-the-Lake, ON, CA
Full-time

As the full‑time Selling Team Leader, you are the Store Team Leader's go‑to in developing and implementing the business strategy and leading the daily operations of the store.Your passion lies in t... Show more

 • Promoted

Technical Training Manager

Airbus HelicoptersFort Erie, ON, CA
Permanent

POSITION LOCATION: FORT ERIE, ONTARIO.Reporting to the Person Responsible for Training (PRT)/(HO Support & Services), the Technical Training Manager plays a dual, high-impact role within Support & ... Show more

 • Promoted

Customs Specialist (Release Agent)

DSV - Global Transport and LogisticsNiagara-on-the-Lake, ON, CA
Full-time

Location: CAN - Niagara On The Lake, Niagara Pkwy.Job Posting Title: Customs Specialist (Release Agent).Compensation: Salary starting at $41,000 per year, plus eligible benefits, in accordance with... Show more

 • Promoted

Customs Release Agent Opportunity at DSV

DSV - Global Transport and LogisticsNiagara-on-the-Lake, ON, CA
Full-time

Become a Customs Specialist (Release Agent) with DSV in Niagara On The Lake, focusing on efficient shipment handling and customs compliance.This full-time role emphasizes tracking and processing op... Show more

 • Promoted

Technical Training Manager

AirbusFort Erie, ON, CA
Full-time +1

Technical Training ManagerApplylocations: Fort Erietime type: Full timeposted on: Posted Todayjob requisition id: JR10423672****Job Description:*******WE’RE LOOKING FOR A******TECHNICAL TRA... Show more

 • Promoted

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingNiagara-on-the-Lake, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausNiagara-on-the-Lake, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote Appointment Setter - 60k / Year

Spade RecruitingNiagara-on-the-Lake, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Event Operations Manager- Niagara

Encore CanadaNiagara-on-the-Lake, ON, CA
Full-time

Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development.Achieves the overall goals of the organization thr... Show more

 • Promoted

Sales Manager in Training ON

Appliance CanadaLake, the, on, Niagara, ON, CA
CA$45,000.00 yearly
Full-time

Leon’s is currently looking for a self-motivated.The ideal candidate shares our core values, which are deeply embedded in our culture and reflected in our actions: Honesty.Through our manager-in-tr... Show more

 • Promoted

Sales Representative - 60k / Year - Remote

Spade RecruitingNiagara-on-the-Lake, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausNiagara-on-the-Lake, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Assistant Manager for Product Operations at Gap

GapNiagara-on-the-Lake, ON, CA
Full-time

Contribute to Gap's legacy as an Assistant Manager for Product Operations.Emphasize customer-centric strategies and team coaching for retail excellence.At Gap, we are looking for an Assistant Manag... Show more

 • Promoted

Reporter

Village Media Inc.Niagara Falls, Niagara Region, CA
Full-time

Do you believe that a well-informed community is a stronger community?.Village Media — a proudly independent, digital-first network of local news sources in 27 cities across the province — is searc... Show more

 • Promoted

Senior Technical Training Manager Role

AirbusFort Erie, ON, CA
Full-time

Become a Senior Technical Training Manager with Airbus Helicopters Canada in Fort Erie, Ontario.This full-time position is crucial for delivering advanced aircraft maintenance training and supporti... Show more

 • Promoted

Manager of Technical Training Services

Airbus HelicoptersFort Erie, ON, CA
Full-time

Join Airbus Helicopters Canada as the Manager of Technical Training Services, driving excellence in aircraft maintenance education.The role involves coordinating diverse training programs for stake... Show more

 • Promoted

Senior Event Operations Manager Role

Encore CanadaNiagara-on-the-Lake, ON, CA
Full-time

Elevate event operations as a Senior Event Operations Manager with ENCORE, enhancing customer service and overseeing a talented team in diverse environments.Emphasize leadership and efficiency.As a... Show more

 • Promoted

PT Sales Ambassador

brobstongroup.com - JobboardNiagara-on-the-Lake, ON, CA
Full-time

As a Sales Ambassador you will create refined, personalized shopping experiences that reflect the Ralph Lauren lifestyle.You will build client relationships, leverage digital tools for clienteling,... Show more

 • Promoted

Strategic Sales & Account Growth Lead

Meyers FlowersNiagara-on-the-Lake, ON, CA
Full-time

An established industry player is seeking a dynamic Sales Account Manager to join their team.This role is perfect for a motivated individual with a passion for sales and customer service.You will e... Show more