Talent.com
Endossed
Remote User Support RepresentativeEndossed • St Albert, Alberta
Remote User Support Representative

Remote User Support Representative

Endossed • St Albert, Alberta
30+ days ago
Job type
  • Full-time
  • Remote
Job description

What we are about & What we expect from our User Support Team

Endossed is more than a payment solution: it is a way for users to break free from digital servitude. Endossed has built the world’s first Buy Now, Pay Never solution, giving users the power to monetize their own data, on their own terms. The eight million e-commerces in the United States can benefit from a payment solution that boosts their topline, increases the rate of return shoppers, and empowers them to be in control of their data.

We won’t rest until everybody knows. We’re seeking a user support representative to join us on our mission to liberate the world from digital servitude. You will work hand-in-hand with our CEO; your part will be to ensure that the user experience with Endossed is seamless. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build a trillion-dollar company that will disrupt how consumers globally interact with their data.

You will

The user success representative will support our mission to help consumers gain financial ownership of their data by helping our users when they need help in the application, whether it's by:

  • Responding to requests via our direct chat in the application (Intercom)
  • Responding to emails sent by users complaining or wanting help (Gmail)
  • Creating content to automate the process of supporting users (blogs, videos, help documents)
  • Coordinating with our tech team to solve user problems, including but not limited to; not being able to sign in, connecting data sources, redeeming offers, trying to fraud our system, duplicating accounts, etc

The candidate will need a crystal clear understanding of our mission, our product and our user experience. The candidate will often exchange with Endossed's technical team but will report to the CEO.

You will not be a fit if

  • You are not driven and independant
  • Have less than excellent verbal and written communication skills
  • Are not hungry for success
  • You do not possess these traits
    • Relentlessness
    • Grit
    • Humility
    • Curiosity
    • Raw intelligence
    • Integrity
    • Courage

We value

  • Experience with user support
  • Amazing human beings who are hustlers and laugh in the face of adversity
Create a job alert for this search

Remote User Support Representative • St Albert, Alberta

Similar jobs

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSt. Albert, AB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Office Administration Support Work

HRS Talent SolutionsSt. Albert, AB, Canada
CA$28.00 hourly
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Administrative Support Assistant opportunity.This role is best suit... Show more

Earn Money By Taking Surveys - Remote

AlmediaClyde, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Paid Online Survey Participant - No Experience

Clubshop | USLegal, Alberta
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Housekeeper Wanted - Join Our Team! Seeking Reliable Housekeeper In Sturgeon County, Ab – $25.00

Housekeeper.comSturgeon County, Alberta, Canada
CA$25.00 hourly
Full-time

I am a homeowner in Sturgeon County, Alberta, looking to hire a reliable housekeeper to help keep my home in excellent condition.The primary responsibilities include cleaning the bathroom and gener... Show more

 • Promoted

Entry Level Compliance Specialist Rolla MO

Brewer Science, Inc.Legal, Alberta, Canada
Full-time

Kickstart your compliance career as a Compliance Specialist I in Rolla, MO.This role focuses on assisting the organization in meeting regulatory requirements through documentation and stakeholder s... Show more

 • Promoted

Students - Deliver with Uber Eats

Uber eatsClyde, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Sales Representative - 60k / Year - Remote

Spade RecruitingSt. Albert, Alberta
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Administrative Support Assistant - Remote Work

HrstalentsolutionsSt. Albert, Division No. 11, CA
Remote
Full-time

Explore the role of Administrative Support Assistant with a focus on remote work.This position offers a chance to perform routine tasks with a structured approach, perfect for organized individuals... Show more

 • Promoted

Business Sales Consultant - Remote - Flexible Hours - C$60,000 - C$140,000 A Year - Remote

RogersSt. Albert, Canada
Remote
Full-time

Seeking an Outbound Business Sales Consultant to upsell and cross-sell services to existing SMB customers, managing a structured sales process and meeting monthly targets for commission earnings. Show more

 • Promoted

Remote Referral Partnerships Lead

Micro1St. Albert, Alberta, CA
CA$30.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupSt. Albert, Alberta, CA
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

URGENT: Nanny Wanted - Experienced Nanny Needed In Sturgeon County, Alberta Earn $25 Per Hour

CanadianNanny.caSturgeon County, Alberta, Canada
CA$25.00 hourly
Full-time +1

Hello! We are a family located in Sturgeon County, Alberta, seeking a reliable and caring nanny to join us.Our ideal candidate will help care for our newborn with a focus on providing a nurturing a... Show more

 • Promoted

ESL Private Tutoring Jobs Legal

SuperprofLegal, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more