Talent.com
Collectivfide
Remote Technical Service Representative, Insurance BrokerageCollectivfide • Guelph, Ontario
Remote Technical Service Representative, Insurance Brokerage

Remote Technical Service Representative, Insurance Brokerage

Collectivfide • Guelph, Ontario
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Having been in business since 1972, we are a trusted presence in our communities with a long-standing history and a track record of success.




At Delmar Sproul insurance brokers we are continually striving to create an environment where people feel great about the work they do and where they work … and have some fun along the way doing just that.


This role is a great opportunity for someone that has already worked at an insurance brokerage or is new to the insurance industry and is wanting to build their skills and knowledge and become a licensed insurance professional and grow their career with us.




This position is for our Lucknow, ON office; requirement is 4 days a week in office, 1 day at home. Must be willing to travel to our Goderich office to cover off vacations, absences, etc.





So What Will You Spend Your Days Doing?




  • Assist the Personal Lines Service Brokers/Producers in processing renewals, new business and endorsements.

  • Portal entry for all new business and data entry into the broker management system.

  • Provide Reception duties for the brokerage (phones, mail, courier, process client payments, etc.)

  • Liaise with insurance carrier partners to process and submit change requests and follow up to ensure we have all the necessary documentation in place and the system is updated with all relevant information.

  • Review applications, renewals, and endorsements, validating key coverages are included to ensure the client has the proper protection.

  • Validate information and conduct preliminary investigation if discrepancies exist between broker quote and portal results. Review discrepancies with brokers and/or work with carriers/brokers to obtain missing information.

  • Follow up with brokers, clients and/or carriers for any missing information.

  • Process payments for brokers upon request.

  • Follow up with clients for payment reminder notification.

  • Ensure all information is entered and maintained in the system.

  • Complete invoicing for non-downloaded policies, including trouble shooting any discrepancies.

  • Provide additional support to the broker team (e.g. letters pink slips, etc.)

  • Remain current with our carrier offerings and product or process changes.





Key Qualifications



  • Must be willing to work out of our Goderich office to cover off vacations, absences, etc.

  • Attention to detail and being organized is a must.

  • Excellent communication skills both verbal and written.

  • Working knowledge of TAM or prior experience in insurance is an asset.

  • Willingness to get their RIBO (broker) license; having RIBO license already is an asset.




Delmar Sproul Insurance Brokers is committed to providing accommodations and to achieving a barrier-free workplace for individuals with disabilities. Should you require an accommodation to participate in our recruitment process, we will support you by considering your individual accessibility needs and work together on a solution.

Create a job alert for this search

Remote Technical Service Representative, Insurance Brokerage • Guelph, Ontario

Similar jobs

Client Service Broker (Commercial)

Ward & Uptigrove HR SolutionsKitchener, Region of Waterloo, CA
Full-time +1

Are you a passionate insurance broker who thrives on providing exceptional client service? Josslin Insurance is looking for an energetic and experienced.Commercial Client Service Broker.New Hamburg... Show more

 • Promoted

Senior Assurance & Advisory Accountant - Remote & Growth

Baker Tilly Canada CooperativeGuelph, ON, CA
Remote
Full-time

A leading advisory and accounting firm in Ontario is seeking a Senior Assurance & Advisory Accountant to drive meaningful outcomes.The role involves preparing and leading audit engagements, prepari... Show more

 • Promoted

Desjardins Insurance Account Representative

Brandon Rank Desjardins AgencyKitchener, Region of Waterloo, CA
Full-time

Pursue a fulfilling career at Brandon Rank Desjardins Insurance Agency as an Insurance Account Representative.This full-time role offers salary, commission, and bonuses while focusing on client rel... Show more

 • Promoted

Account Manager

Cowan Insurance GroupCambridge, Region of Waterloo, CA
Full-time

Cowan Insurance Group is looking for an.Personal Insurance Client Retention team.This successful candidate will be reporting to the Manager, Personal Insurance.You will provide exceptional service ... Show more

 • Promoted

Wireless Sales Pro - Uncapped Commissions & Growth

The Mobile ShopGuelph, ON, CA
Full-time

A leading telecom retailer in Canada is seeking Sales Representatives to work inside Zehrs in Guelph, Ontario.As a Mobilist, you'll engage with customers, offering tailored mobile solutions that fi... Show more

 • Promoted

Remote Customer Care Manager: Unlimited Earning Potential

AO Globe Life - Simonne LeBlancGuelph, ON, CA
Remote
Full-time

A growing insurance company is seeking motivated Customer Care Managers to join their remote support team.This role offers uncapped earning potential, flexible hours, and a supportive virtual cultu... Show more

 • Promoted

Home Financing Advisor | Remote, Commission-Based

ScotiabankGuelph, ON, CA
Remote
Full-time

A leading bank in the Americas is seeking a passionate Home Financing Advisor in Guelph, Ontario.This role focuses on building strong client relationships and providing expert mortgage advice withi... Show more

 • Promoted

Insurance Customer Service and Sales Representative

Angie DeGroot Desjardins Insurance & Financial Services AgencyKitchener, Region of Waterloo, Canada
Full-time

Are you Looking for a Career Change or a Fresh Start?.Are you positive thinking, friendly, bubbly, have an outgoing personality and customer-focused? Would you be excited to help customers reach th... Show more

 • Promoted

Personal Insurance Account Manager - Retention & Growth

Cowan Insurance GroupCambridge, Region of Waterloo, CA
Full-time

A prominent Canadian insurance firm is looking for an Account Manager for their Personal Insurance Client Retention team in Cambridge, Ontario.The successful candidate will provide exceptional serv... Show more

 • Promoted

Estate and Insurance Specialist - SouthWest Ontario

IGM FinancialKitchener, Region of Waterloo, CA
Full-time

Career Opportunities: Estate and Insurance Specialist - SouthWest Ontario (14145).Province of Job Posting (1) - Career Site (2).Division: IG Insurance Mortgage & Banking.Location: Anywhere in Ontar... Show more

 • Promoted

Insurance Customer Service Representative- Office Assistant

Angie DeGroot Desjardins Insurance & Financial Services AgencyKitchener, Region of Waterloo, CA
Full-time

Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order t... Show more

 • Promoted

Customer Service / Benefits Advisor (Work from home)

AO Globe Life - Simonne LeBlancGuelph, ON, CA
Remote
Full-time

Dental, Life, Medical, Retirement, Vision.CA$70,000 to CA$100,000 per year can be made.Join us to be part of a win-win environment where teamwork, support, and harmony thrive in our virtual culture... Show more

 • Promoted

18 month Contract Team Leader- Personal Lines Insurance

Gore-Mutual-Insurance-CompanyCambridge, Region of Waterloo, CA
Temporary

Contract Team Leader- Personal Lines Insurance.At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good.Now, we’re proudly building on that legacy to transform our company... Show more

 • Promoted

Team Leader Casualty Claims

Gore Mutual InsuranceCambridge, Region of Waterloo, CA
Full-time

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good.Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.Effective Janu... Show more

 • Promoted

Senior Assurance Manager Leading Engagements and Team Development

RLB LLPTown Of Shelburne
Full-time

Drive your career as a Senior Assurance Manager overseeing diverse client engagements.Lead a talented team while delivering top-notch service with flexible work arrangements to promote well-being.I... Show more

 • Promoted

Insurance Account Representative

Brandon Rank Desjardins AgencyKitchener, Region of Waterloo, CA
Full-time

Licensed Insurance Advisor / Account Representative.Brandon Rank Desjardins Insurance Agency – Full-time role offering salary, commission, and bonus with growth opportunities.Competitive base salar... Show more

 • Promoted

Career Growth Client Benefits Representative

MediumKitchener, Region of Waterloo, CA
Full-time

Transform your career as a Client Benefits Representative with Global Elite Empire Consultants, where flexibility and growth opportunities abound.Work remotely while crafting a schedule that suits ... Show more

 • Promoted

Senior Assurance & Advisory Accountant — Remote & Growth

Baker Tilly CanadaElora, ON, CA
Remote
Full-time

A leading advisory and accounting firm is seeking a Senior Assurance & Advisory Accountant in Elora, Ontario.This role involves preparing audits, tax returns, and mentoring junior staff.The ideal c... Show more

 • Promoted

Assurance Manager

RLB LLPFergus, ON, CA
Full-time

A forward-thinking accounting and advisory firm rooted in Southern Ontario with a mission to empower people and strengthen communities.We're growing, and we want awesome people like you to grow wit... Show more

 • Promoted

Claims Representative II, Bodily Injury

Co-operatorsGuelph, ON, CA
Full-time

Department: Bodily Injury Claims.Employment Type: Regular Full-Time.Work Model: Hybrid (2 days in office).Language: This role operates in English.Additional Information: These role is currently vac... Show more