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Service Technician - ManufacturingAugmentandrecruit Co • ON, Canada
Service Technician - Manufacturing

Service Technician - Manufacturing

Augmentandrecruit Co • ON, Canada
30+ days ago
Job type
  • Full-time
Job description
Purpose of the Role The purpose of the Service Technician role is to ensure the safe, reliable, and efficient installation, operation, and maintenance of the Hypex Bio operational units at customer sites by executing installation, maintenance, and repair activities in accordance with defined technical procedures and standards. The role acts as a key technical link between the organisation and its customers by providing hands-on service support, preventive maintenance, fault diagnosis, and repairs, while delivering technical training to ensure correct and compliant use of the equipment. Duties and Responsibilities Install, commission, service, repair, and maintain Hypex Bio operational units at customer sites in accordance with approved technical procedures and safety standards. Perform planned and preventive maintenance activities to ensure optimal equipment performance, reliability, and availability. Diagnose mechanical, hydraulic, and electrical faults on operational units and carry out corrective actions within defined service scope. Provide hands-on technical support to customers and site personnel, including training on the correct operation, basic care, and safe use of equipment. Conduct routine inspections, testing, and calibration of equipment to ensure compliance with operational, safety, and regulatory requirements. Identify equipment-related issues, risks, or non-conformances and escalate application, performance, or design-related matters to the Application Technician or Application Team as required. Maintain accurate service records, maintenance logs, and technical reports in line with company and regulatory requirements. Support site readiness and operational continuity by responding to breakdowns and service requests in a timely and professional manner. Comply with all safety, legal, and regulatory requirements related to explosives, equipment operation, and customer site standards. Collaborate with internal teams to support continuous improvement of service processes, equipment reliability, and customer support practices. Knowledge and Experience At least 4 years' of demonstrated experience in an underground explosives Mining environment Demonstrated knowledge of performing mechanical, hydraulic and electrical maintenance Demonstrated ability to train new equipment operators Welding experience Educational Qualifications High School Diploma Mechanical, Hydraulic and Electrical tertiary qualification/certification Underground Blasting Certificate ADR Certification C or CE license, BE, and YKB Certification Valid Drivers Licence Skills and Attributes Proficiency in MS Office (Word, Excel and PowerPoint) Respect for instructions, laws and regulations High risk awareness Drive to improve existing processes Great communication skills Solutions oriented Numerical skills Attention to detail
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Service Technician - Manufacturing • ON, Canada

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