Talent.com
Electrical & Automation Industry Careers
Customer Service Manager | Dainolite Ltd.Electrical & Automation Industry Careers • Mississauga, Ontario, Canada
Customer Service Manager | Dainolite Ltd.

Customer Service Manager | Dainolite Ltd.

Electrical & Automation Industry Careers • Mississauga, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Customer Service Manager

We are seeking an experienced Manager to lead our customer service and order entry team. This role is essential in ensuring that our customers receive exceptional service and support. The ideal candidate will possess strong communication skills, a passion for customer satisfaction, and the ability to analyze data to improve service delivery.

Responsibilities

  • Oversee and contribute to daily operations of the customer service and order entry department,
  • Train, mentor, and develop customer service representatives to enhance their skills and performance.
  • Analyze customer feedback and data to identify areas for improvement.
  • Handle customer inquiries and complaints
  • Collaborate with other departments to ensure a seamless customer experience across all touchpoints.
  • Understand and process all aspects of order entry and shipping

Experience

  • Proven experience in a customer service management role.
  • Ability to communicate effectively with customers and team
  • Experience in operation efficiency
  • Proficiency in data entry
  • Excellent problem-solving skills and the ability to work under pressure while maintaining a positive attitude.
  • Experience with Microsoft Navision/Dynamics
  • Experience with EDI software for order processing
  • Familiarity with Canadian Exporting/US importing and shipping software (UPS, FedEx)

Join a team that values collaboration, customer satisfaction, and continuous improvement. If you are an experienced customer service leader looking for your next challenge, apply today and help us deliver an outstanding customer experience.

Create a job alert for this search

Customer Service Manager | Dainolite Ltd. • Mississauga, Ontario, Canada

Similar jobs

DPSM - District Parts & Service Manager

Mitsubishi Motor Sales of Canada Inc.Mississauga, Peel Region, CA
Full-time

Posted Friday, June 26, 2026 at 4:00 AM.Mitsubishi Motor Sales of Canada, Inc.We are committed to building an environment where all employees and customers feel valued, respected, and supported.Mit... Show more

 • Promoted

Field Service Manager

Total PowerGen SolutionsMississauga, Peel Region, CA
Full-time

Reporting to the Regional Service Operations Manager, the Service Manager is responsible for providing leadership and guidance to our Field Service Technicians.The Service Manager will foster a pos... Show more

 • Promoted

Assistant Service Manager - Dealership

Forward Thinking HR ServicesMississauga, Peel Region, CA
Full-time

ASSISTANT SERVICE MANAGER – LUXURY DEALERSHIP - MISSISSAUGA.Compensation - Base Salary and Assistant Manager Bonus Plan.We committed to providing outstanding service experience to our valued custom... Show more

 • Promoted

Customer Success Manager

KarbonMississauga, Peel Region, CA
Full-time

Karbon is the global leader in practice management software for growth‑minded accounting firms.Our award‑winning, highly collaborative cloud platform streamlines work and communication, enabling th... Show more

 • Promoted

Customer Success Manager

Motion (Creative Analytics)Mississauga, Peel Region, CA
Full-time

Motion is creating the command center for creative strategists:.AI-driven analytics and intelligence platform that bridges the gap between performance marketers and creative teams, helping them unc... Show more

 • Promoted

Customer Service Manager

Zurn Industries Limited (Canada)Brampton, Peel Region, CA
Full-time

As the Regional Operations Support Manager, you will oversee end‑to‑end customer care management, ensuring an exceptional customer experience.You will manage a team responsible for order entry, pro... Show more

 • Promoted

Profit Centre Manager

Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire ProtectionMississauga, Peel Region, CA
Full-time

With over 120 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry.We provide qualit... Show more

 • Promoted

International Service Manager

VTR Feeder Solutions Inc.Grimsby, Niagara Region, CA
Full-time

The International Service Manager is responsible for the management of VTR’s Service Department, whose team consists of the Parts & Service Coordinator, the Service Technician, and the Service Sale... Show more

 • Promoted

Customer Service Manager

Zurn Elkay Water SolutionsBrampton, Peel Region, CA
Full-time

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things.We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation ... Show more

 • Promoted

Senior Manager for Customer Retention

360trainingMississauga, Peel Region, CA
Full-time

Oversee customer retention initiatives as a Senior Manager, specializing in marketing strategies.Improve engagement and renewals while managing performance across various channels in a remote setup... Show more

 • Promoted

Manager of Technical Accounts: Enhance Customer Success Strategies

Dialpad JapanMississauga, Peel Region, CA
Full-time

Shape customer experiences as a Manager of Technical Accounts.Lead a team dedicated to providing top-tier support and strategic guidance for complex, high-value user accounts.You will empower your ... Show more

 • Promoted

Customer Service Manager | Dainolite Ltd.

Electro Federation CanadaMississauga, Peel region, Canada
Full-time

We are seeking an experienced Manager to lead our customer service and order entry team.This role is essential in ensuring that our customers receive exceptional service and support.The ideal candi... Show more

 • Promoted

Branch Service Manager (Concord)

Konica Minolta Business Solutions CanadaVaughan, York Region, CA
Full-time

Manage, mentor and coach a team of customer‑focused professionals, improve Service process efficiencies and enhance the KMBS Customer experience.Responsible for reviewing quality and quantity of Se... Show more

 • Promoted

Customer Service Expert at Hendrickson

HendricksonMississauga, Peel Region, CA
Full-time

Join Hendrickson as a Customer Service Expert, focusing on enhancing customer experiences and resolving issues efficiently.Your role will encompass sales support, order processing, and communicatio... Show more

 • Promoted

Senior Manager of Customer Success – SaaS

BoomerangFXMississauga, Peel Region, CA
Permanent

BoomerangFX is more than just a tech company—it’s a movement revolutionizing private-pay healthcare.North America’s fastest-growing tech companies.Canada, 23rd in North America), we’ve scaled over.... Show more

 • Promoted

Service Desk Manager

Litcom Consulting Inc.Mississauga, Peel Region, CA
Full-time

Litcom is conducting a search for a Service Desk Manager on behalf of one of our clients.The Service Desk Manager is responsible for leading a modern, customer-focused Service Desk function that de... Show more

 • Promoted

Distribution Manager

DomtarMississauga, Peel Region, CA
Permanent

Ariva, a wholly owned and operated Domtar business, offers a spectrum of best‑in‑class solutions to help businesses communicate, collaborate and compete more effectively.Ariva builds on the rich he... Show more

 • Promoted

District Sales Manager - Door-To-Door (Telecom)

Premium Retail ServicesMaple, Ontario (ON), CA
Full-time

Premium Retail Services is one of North America's leading outsourced sales and marketing providers and an Authorized Marketing Agency for Bell Canada.We're looking for passionate, outgoing individu... Show more

 • Promoted

Customer Service Representative

Export Packers Company LimitedBrampton, Peel Region, CA
Full-time

Export Packers Company Limited is a multi-faceted, growth‑oriented international food company.Since 1937, this privately owned family company based in Ontario, Canada, has built itself into a globa... Show more

 • Promoted

Operations Manager/Customer Service Associate

Burjline BuildersBurlington, Halton Region, CA
Full-time

We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner.The customer service associate will be instrumen... Show more