The Manager of our Contact Center Operations plans and implements call center strategies and operations, improving systems and processes, new project development, assisting in and developing policies and procedures to meet specific goals, managing staff, and overseeing daily operations and staffing within our business development center. This role also focuses on problem solving, account relations, coaching and mentoring to ensure teams and individuals are meeting their production and service metrics. A successful Manager will bring change management experience and strong people and process leadership skills to the team.
Responsibilities:
What We Offer
Remote Manager, Contact Center Operations • Riverview, New Brunswick
A consulting firm is looking for an Operations Manager with over 18 years of experience in delivering efficiency and scalable processes.The role requires expertise in coordinating business and IT p... Show more
Our Client, a well established Affiliate Marketing Client in Canada is looking for a superstar Senior Affiliate Manager!.The eligible candidate may work anywhere in Canada or the US.It’s a full-tim... Show more
A leading security technology company is seeking an Enterprise Solutions Engineering Manager in Canada.This remote position requires a technical leader with at least 3 years of experience managing ... Show more
A dynamic insurance company in Ontario is seeking a client success manager.This fully remote position focuses on connecting with clients to understand their needs and offer tailored solutions.The i... Show more
A leading iPaaS solution provider in Toronto seeks an experienced Customer Success Manager to engage with strategic customers and enhance their journey with the platform.The role involves managing ... Show more
A leading firm in client relationship management is seeking a representative to manage client relationships and drive new business opportunities.The successful candidate will oversee account manage... Show more
A multinational technology company in Laval is seeking a Sales Strategist.The ideal candidate will have at least 5 years of experience, including 2 years in sales.Responsibilities include creating ... Show more
Lead AltFunds Global's broker ecosystem as a Channel Management Specialist in a fully remote setting.Focus on recruitment, training, and enhancing broker performance to drive revenue growth.This se... Show more
Lead, coach, and develop a growing cybersecurity team.Drive the execution of enterprise cybersecurity initiatives and priorities.Oversee cybersecurity operations, including threat detection, monito... Show more
A leading insurance provider is hiring remote Customer Care Managers to handle client inquiries and provide solutions.This position offers uncapped earning potential, flexible hours, and career gro... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more
A leading SaaS company is seeking a Temporary Customer Success Lead to provide maternity leave coverage.This remote role involves managing the Customer Success team, ensuring customer satisfaction,... Show more
Become a key player as a Strategic Operations Manager at Build-A-Bera, driving efficiency while working remotely.Use your blockchain knowledge to inform operational strategies and enhance processes... Show more
A leading data services company is seeking a Service Delivery Manager in Mississauga, Ontario.This role involves managing customer relationships, overseeing service delivery, and ensuring quality a... Show more
An established industry player is seeking a Commissioning Engineer specializing in Data Centers.This role offers competitive compensation, a collaborative culture, and opportunities for professiona... Show more
A mobile app marketing agency in Metro Vancouver is seeking an experienced Account Director to oversee VIP client projects and identify growth opportunities.The role involves advising clients on ma... Show more
A leading finance technology firm is seeking a driven analyst to join the Revenue Operations team.In this role, you will design and optimize merchant lifecycle processes, manage stakeholders across... Show more
A leading healthcare organization in Alberta seeks a Director of Clinic Operations to oversee clinic performance and enhance patient experiences.The ideal candidate will have over 5 years of leader... Show more
ResponsiveAds™ is an advanced creative ad technology suite to produce immersive rich-media responsive display ads that outperform the standard IAB engagement by 20x.With our strong growth in that l... Show more
