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Bedard Ressources
Claims ClerkBedard Ressources • Laval, Quebec, Laval
Claims Clerk

Claims Clerk

Bedard Ressources • Laval, Quebec, Laval
30+ days ago
Salary
CA$58,000.00 yearly
Job type
  • Permanent
Job description

Tasks

  • Process customer claims related to defective, damaged, or non-compliant products.
  • Submit claims to manufacturers and ensure proper follow-up.
  • Manage merchandise returns and RMA requests.
  • Issue customer credits and ensure proper system recording.
  • Follow up on claims files and communicate with customers.
  • Handle denied claims and propose appropriate solutions.
  • Monitor reporting and maintain up-to-date documentation.
  • Collaborate with various departments to ensure efficient service.
  • Perform any other related duties.
  • Ready to take on new challenges? We would be delighted to meet you!

Advantages

  • Comprehensive group insurance.
  • Group RRSP with employer contribution.
  • Performance- and engagement-based bonuses.
  • Employee-focused development culture.
  • On-site fitness room.
  • Well-established company experiencing continuous growth.

Job requirements

  • College diploma in accounting or a related field (an asset).
  • Experience in claims management or customer service (minimum 2 to 5 years).
  • Strong knowledge of Microsoft Office; advanced Excel (SAP is an asset).
  • Bilingualism (French/English) required to communicate with customers in English-speaking provinces (Ontario and Maritimes), approximately 50% of the time.
  • Excellent organizational skills and attention to detail.
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Claims Clerk • Laval, Quebec, Laval

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